“…In addition, it is the type of evaluation most commonly used in the database analyzed. Within the literature, articles were identified that use a means to evaluate experiences: interviews [ 19 , 24 , 27 , 68 , 70 , 73 , 81 , 82 , 83 , 84 , 85 , 86 , 87 , 88 , 89 , 90 , 91 , 92 ]; questionnaires [ 13 , 21 , 22 , 23 , 25 , 93 , 94 , 95 , 96 , 97 , 98 , 99 , 100 , 101 , 102 , 103 , 104 , 105 , 106 , 107 ]; interviews and questionnaires that use the Likert scale [ 108 ] to quantify the participants’ response, varying between five, six, and seven values [ 26 , 28 , 32 , 71 , 80 , 109 , 110 ,…”