How Newcomers’ Work-Related Use of Enterprise Social Media Affects Their Thriving at Work—The Swift Guanxi Perspective

Sun, Yuan; Zhu, Mengyi; Zhang, Zuopeng

doi:10.3390/su11102794

Cited by 30 publications

(32 citation statements)

References 80 publications

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“…Then, we evaluated the AVE of all constructs and the factor loading of all items to assess the convergent validity. Each AVE was higher than the threshold of 0.5 (shown in Table 6) [101] and the loadings of all factors exceed 0.6 (shown in Table 7) [102][103][104]. Further, we adopted three methods to assess discriminative validity.…”

Section: A Measurement Modelmentioning

confidence: 99%

Excessive Enterprise Social Media Use Behavior at Work: Role of Communication Visibility and Perspective of Uses and Gratifications Theory

2020

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As the popularity of enterprise social media (ESM) increases in organizations, recent studies have shown that ESM may be excessively used at work, triggering negative consequences for employees and organizations. Drawing on uses and gratifications theory (UGT), we propose a theoretical model to test how the communication visibility-message transparency and network translucence-enabled by ESM affects employees' excessive use of ESM at work by satisfying their different needs (i.e., social, content, and hedonic needs); the gratifications of these needs are reflected through employees' perceived values, including perceived social, information, and hedonic values. We analyzed a valid sample consisted of 301 Chinese employees using ESM through smart-PLS to verify the model. The data analysis results indicate that both message transparency and network translucence are positively correlated with employees' perceived social, information, and hedonic values. Perceived social value and perceived information value exert positive influences on excessive ESM use by employees, whereas perceived hedonic value has no significant effect on employees' excessive use of ESM. The findings also show that the relationship between ESM communication visibility affordance and employees' excessive ESM use is fully mediated by their perceived social value and perceived information value. These findings enrich the existing research on ESM and excessive use behavior and help inspire organizations to guide and manage the use of ESM by employees.

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Section: A Measurement Modelmentioning

confidence: 99%

Excessive Enterprise Social Media Use Behavior at Work: Role of Communication Visibility and Perspective of Uses and Gratifications Theory

2020

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“…ESM use can be divided into work-related use and social-related use [5]. Work-related use refers to the extent to which employees use ESM for utilitarian working purpose (i.e., posting an update on a project or exchanging information about organizational objectives), and employees' work-related activities may positively influence their task execution and performance [19]. Social-related use refers to the extent to which employees use ESM to establish and maintain relationships with others (i.e., setting up a social event or making friends within the organization) [20].…”

Section: Enterprise Social Media Usementioning

confidence: 99%

Enterprise Social Media Adoption: Its Impact on Social Capital in Work and Job Satisfaction

Sawang

Sun

2019

Sustainability

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Enterprise social media is increasingly being recognized as an important technical tool to achieve more effective management and sustainable development. Limited research has been conducted on workplace satisfaction in the enterprise social media context. To fill this gap, we propose a research model explaining how employees’ usage of enterprise social media influences job satisfaction from the social capital perspective. Through a survey of 509 respondents, we conceptualize the constructs of enterprise social media use (i.e., work-related use and social-related use), social capital (i.e., bridging social capital and bonding social capital), and job satisfaction. We empirically validate the proposed model. The results largely support the proposed hypotheses. Firstly, both work-related use and social-related use positively impact bridging and bonding social capital. Secondly, bridging and bonding social capital play different roles in job satisfaction. Bonding social capital promotes job satisfaction, while bridging social capital inhibits job satisfaction. Thirdly, work-related use accumulates more bridging social capital, while social-related use is more conducive to the establishment of bonding social capital. Finally, some theoretical and practical implications are discussed.

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“…Enterprise Social Media (ESM) has begun to proliferate across organizations [1,2] as executives and managers attempt to leverage the power of their companies' informal information resources [3], producing sustainable positive effects [4]. ESM is a collection of computer-mediated tools based on the Internet and Web 2.0 [5].…”

Section: Introductionmentioning

confidence: 99%

“…Common ESM platforms such as Chatter, Jive, Workplace, and Yammer have greatly facilitated collaboration and communications among employees, adding value to the daily activities of their jobs [6]. According to Leonardi, Huysman, and Steinfield (2013), ESM allows workers to (1) communicate messages with specific coworkers or broadcast messages to everyone in an organization; (2) explicitly indicate or implicitly reveal particular coworkers as communication partners; (3) post, edit, and sort text and files linked to themselves or others; and (4) view the messages, connections, text, and files communicated, posted, edited, and sorted by anyone else in an organization at any time of their choosing.…”

Section: Introductionmentioning

confidence: 99%

The Sustainable Positive Effects of Enterprise Social Media on Employees: The Visibility and Vicarious Learning Lens

et al. 2020

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The proliferation of enterprise social media (ESM) has resulted in a research domain focused on its potential influence on the sustainable development of enterprises. Visibility has been increasingly applied as a useful lens through which to explore the effects of ESM. However, most prior research either has not addressed the multi-dimensionality of this concept or has not fully explored its dimensions separately. To bridge this knowledge gap, this paper identifies four categories of visibility to explore how they affect the process of an individual's vicarious learning. We propose eight theoretical propositions and verify them through a confirmatory case study. The results show that each type of visibility affects the vicarious learning process in its own unique manner. Our research makes significant contributions to the literature by extending the existing implications of vicarious learning and ESM visibility and investigating their relationships, laying a strong foundation for further theoretical work. In addition, our research provides valuable insights and guidance for ESM practitioners.

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How Newcomers’ Work-Related Use of Enterprise Social Media Affects Their Thriving at Work—The Swift Guanxi Perspective

Cited by 30 publications

References 80 publications

Excessive Enterprise Social Media Use Behavior at Work: Role of Communication Visibility and Perspective of Uses and Gratifications Theory

Excessive Enterprise Social Media Use Behavior at Work: Role of Communication Visibility and Perspective of Uses and Gratifications Theory

Enterprise Social Media Adoption: Its Impact on Social Capital in Work and Job Satisfaction

The Sustainable Positive Effects of Enterprise Social Media on Employees: The Visibility and Vicarious Learning Lens

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