How much has my co-worker contributed? The impact of anonymity and feedback on social loafing in asynchronous virtual collaboration

Chen, Fang; Zhang, Limin; Latimer, Joseph

doi:10.1016/j.ijinfomgt.2014.05.001

Cited by 23 publications

(18 citation statements)

References 39 publications

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“…Fourth, we tested a mediation model where perceived social loafing played a mediation role, showing that team feedback with guided reflexivity can improve group affective outcomes by reducing the levels of perceived social loafing in virtual teams. Finally, we analyzed the combined effects of outcome and process feedback, adding new empirical evidence to previous studies that have mainly investigated these types of feedback separately in virtual teams (Chen et al, ; Geister et al, ; Michinov & Primois, ; Shepherd et al, ).…”

Section: Discussionmentioning

confidence: 99%

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Reducing perceived social loafing in virtual teams: The effect of team feedback with guided reflexivity

Peñarroja

Orengo

Zornoza

2017

J Applied Social Pyschol

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The aim of this study was twofold. The first aim was to study the effect of an intervention combining team feedback and guided reflexivity on virtual teams' affective outcomes. The second was to examine the mediating role of perceived social loafing in this relationship. An experimental laboratory study was carried out with 54 teams randomly assigned to an experimental condition or a control condition. Results showed that this intervention had an effect on satisfaction with the result, but not on group cohesion and satisfaction with the team. Moreover, perceived social loafing fully mediated the effect of this intervention on group cohesion and partially mediated its effect on satisfaction with the team and the result. Blaskovich, 2008). Based on Monzani, Ripoll, Peir o, and Van Dick's (2014) study on perceived social loafing in virtual teams, we argue that perceptions of social loafing in virtual teams represent team members' How to cite this article: Peñarroja V, Orengo V, Zornoza A. Reducing perceived social loafing in virtual teams: The effect of team feedback with guided reflexivity. J Appl Soc Psychol.

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Section: Discussionmentioning

confidence: 99%

“…Several interventions based on delivering feedback have been developed in past studies. For example, Chen, Zhang, and Latimer () studied the influence of anonymity and feedback on co‐workers' contributions to the team. They found that providing feedback about co‐workers' performance increased individual contributions.…”

Section: Introductionmentioning

confidence: 99%

Reducing perceived social loafing in virtual teams: The effect of team feedback with guided reflexivity

Peñarroja

Orengo

Zornoza

2017

J Applied Social Pyschol

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“…In conjunction with the more limited role of job autonomy for in-house IT professionals, another related explanation may lie in the role of fairness of rewards. Individuals naturally tend to self-evaluate by comparing themselves and their situation to others that they can identify with (Festinger, 1954;Suls & Wheeler, 2000) often using pay or performance as a benchmark for the comparison (e.g., Bloom & Michel, 2002;Chen, Zhang, & Latimer, 2014).…”

Section: Discussionmentioning

confidence: 99%

Mitigating Turnover Intentions: Are All IT Workers Warriors?

Armstrong¹,

Riemenschneider²,

Buche³

et al. 2018

AIS TRR

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The current study is a conceptual replication of Ahuja, Chudoba, Kacmar, McKnight, and George's (2007) model of the proximal and distal antecedents of the turnover intentions of information technology (IT) professionals. Whereas the original study focused on 'IT Road Warriors', those that spend most of their work life away from home; we applied the original study's hypotheses and model to the more general context of IT professionals. Results from a sample of 301 IT professionals housed in an on-site internal IT department were mixed. Consistent with Ahuja et al. (2007), the relationships between exhaustion, organizational commitment, and turnover intention were supported. Also, the influence of work-family conflict on exhaustion, but not organizational commitment, was confirmed. In contrast to Ahuja et al. (2007), the replication study found that fairness of rewards was much more important to in-house IT professionals than autonomy. Future research should investigate the boundaries of Ahuja et al.'s (2007) model of turnover intention for various sub-populations within the IT profession, such as system administrators, contract workers, and perhaps CIOs. Researchers may also want to explore factors outside the current model that may impact the turnover intention of IT professionals such as organizational and professional identity and boundary spanning.

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“…The integration of external knowledge into the creative process has also received considerable research attention (Chang et al, 2014;Dennis et al, 2013;Jenkin et al, 2013; N. Kim et al, 2013;Ren et al, 2014;Tang, 2014). Additionally researchers have emphasized various types and aspects of feedback in creative-process facilitation (F. Chen et al, 2014;Hildebrand et al, 2013), recognition of creative solutions within virtual environments , individual mental aspects (Nguyen and Zeng, 2014), and creative tasks and goals formulation (Fabricatore and López, 2013;Gong et al, 2013).…”

Section: Information System Users' Creativity: a Meta-analysis Of Thementioning

confidence: 99%

Information system users’ creativity

Pacauskas

Rajala

2017

ITP

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Highlights• The study explores the effect of information technology on individual users' creative performance.• The authors link theories of flow and cognitive load to the analysis of creativity.• Ease of use is found to drive users' creativity by lowering cognitive load.• A challenging task fosters creativity if the user is immersed in the activity.ABSTRACT Purpose -Information technology has been recognized as one of the keys to improved productivity in organizations. Yet, existing research has not paid sufficient attention to how information systems influence the creative performance of individual users.Design/methodology/approach -This study draws on the theories of flow and cognitive load to establish a model of the predicted influences. We hypothesize that information technology supports creativity by engaging individuals in a creative process and by lowering their cognitive load related to the process. To test these hypotheses, we employ a meta-analytical structural equation modeling approach using 24 previous studies on creativity and information systems use. Findings -The results suggest that factors that help the user to maintain an interest in the performed task, immerse the user in a state of flow, and lower a person's cognitive load during information system use can affect the user's creative performance.Research implications -Our findings imply that a combination of the theories of flow and cognitive load complements the understanding of how information systems influence creativity.Originality/value -This paper proposes an explanation on why information systems affect creativity, which can be used by scholars to position further research, and by practitioners to implement creativity-support systems.We pose the following research question: How does information systems use influence the creative performance of individuals in a creative work process? To address this question, this study proposes a conceptual model that incorporates two theories-flow and cognitive load. Based on these two theoretical perspectives, we establish a number of hypotheses on the factors that influence the user's creative performance. The hypotheses are tested using structural equation modelling in a meta-analytical research setting, which utilizes the findings of 24 previous studies of creativity and information systems as a sample dataset.This study is structured as follows. After this brief introduction, the upcoming section reviews recent works on the links between creativity and IS use. Thereafter, we describe the main concepts of the study and form testable hypotheses. In the remaining sections, we describe our method used to test the model, present the results, and discuss the implications of the study for research and practice. THEORETICAL BACKGROUNDCreativity has been an area of perennial interest to the IS research community. It is widely discussed in entrepreneurship, management, psychology, human resources disciplines, and also in the area of information systems. Researchers have been especially interested in how d...

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How much has my co-worker contributed? The impact of anonymity and feedback on social loafing in asynchronous virtual collaboration

Cited by 23 publications

References 39 publications

Reducing perceived social loafing in virtual teams: The effect of team feedback with guided reflexivity

Reducing perceived social loafing in virtual teams: The effect of team feedback with guided reflexivity

Mitigating Turnover Intentions: Are All IT Workers Warriors?

Information system users’ creativity

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