How incentive affects knowledge transfer performance in corporate user community: The mediating roles of users' transfer willingness and ability

Dong, Jie; Lai, Xiumei; Zhao, Dali

doi:10.1002/mde.3522

Cited by 3 publications

(13 citation statements)

References 59 publications

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“…Prior research has found that economic incentives play a positive role (e.g. Dong et al. , 2022; Stojčić, 2021; Che et al.…”

Section: Discussionmentioning

confidence: 99%

“…Studies have shown that economic incentives can facilitate innovation (e.g. Dong et al. , 2022; Stojčić, 2021; Che et al.…”

Section: Discussionmentioning

confidence: 99%

“…, 2013; Schuhmacher and Kuester, 2012), while the organizational incentive literature has found that external environmental incentives motivate innovation (Moghaddam et al. , 2023; Dong et al. , 2022; Dissanayake et al.…”

Section: Discussionmentioning

confidence: 99%

“…Third, this study advances our understanding of the bright and dark sides of economic and social incentives in innovation tournaments. Whereas previous studies have discussed the positive effects of economic incentives (Dong et al. , 2022; Che et al.…”

Section: Introductionmentioning

confidence: 98%

“…, 2013), drive makers' innovation in tournaments. The incentive view focuses on incentive types (Dong et al. , 2022; Stojčić, 2021; Che et al.…”

Section: Introductionmentioning

confidence: 99%

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How innovation tournaments promote makers' product innovation: economic or social incentives?

Xiao

Yang

et al. 2023

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PurposeResearch on makers and innovation has been equivocal regarding whether maker innovation is driven by internal motivation or external incentives. The motivation view favors the intrinsic motives of makers, whereas the incentive view supports external economic incentives. The authors combine both views to explore how innovation tournaments promote the product innovation outcomes of different creative and entrepreneurial makers, using economic incentives (money) or social incentives (love).Design/methodology/approachThe authors interviewed 42 makers and collected a panel dataset of 29,823 makers from the largest digital maker community in China using a Python crawling program. The authors analyzed the data using multiple methods, including cluster analysis, discriminant analysis, factor analysis and negative binomial regression.FindingsCompared with entrepreneurial makers, the product productivity of creative makers is inferior, but their product popularity is greater. The social incentive of innovation tournaments promotes the product productivity and popularity of creative makers compared with that of entrepreneurial makers, but the economic incentive is contradictory. In addition, social and economic incentives interact to generate inconsistent influences.Originality/valueThe study identifies creative and entrepreneurial makers and contributes to user innovation and innovation tournaments by integrating motivation and incentive views.

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“…Prior research has found that economic incentives play a positive role (e.g. Dong et al. , 2022; Stojčić, 2021; Che et al.…”

Section: Discussionmentioning

confidence: 99%

“…Studies have shown that economic incentives can facilitate innovation (e.g. Dong et al. , 2022; Stojčić, 2021; Che et al.…”

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 98%

“…, 2013), drive makers' innovation in tournaments. The incentive view focuses on incentive types (Dong et al. , 2022; Stojčić, 2021; Che et al.…”

Section: Introductionmentioning

confidence: 99%

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How innovation tournaments promote makers' product innovation: economic or social incentives?

Xiao

Yang

et al. 2023

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Rein in or let it go? Managerial strategy for companies in social media brand communities

Hao,

Luo,

2024

Manage Decis Econ

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With the increasing popularity of social media, motivating customers to participate in social media brand communities has become an essential strategy for companies to achieve value co‐creation and maintain their competitive advantage. However, companies are in a dilemma about the management strategies in social media brand communities: rein in or let it go? In order to solve it, this study constructed a value co‐creation evolution game model between companies and customers in the context of social media brand communities. This study explored the stability of customer and company strategy and the impact of critical factors on the evolution results. Finally, numerical simulation experiments were conducted. The research shows that the optimal management strategy for companies in social media brand communities is to interact with customers rather than rein in them. Although reining in customers can inhibit value destruction initially, it will hinder the realization of value co‐creation in the long run. Moreover, platform management plays a vital role in value co‐creation in social media brand communities, especially in the constraints on customer behaviors. This research can provide dynamic and practical recommendations for companies managing social media brand communities.

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Harnessing technological innovation capabilities by the mediating effect of willingness to share tacit knowledge: a case from Pakistani software SMEs

Sherani

Zhang

Riaz

et al. 2022

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PurposeThe study aims to explore the impact of tacit knowledge sharing (TKS) factors and its consequences in the form of technological innovation capabilities (TICs) within Pakistani software small–medium enterprises (SSMEs).Design/methodology/approachDrawing upon the social exchange theory (SET), the study used a quantitative approach and structural equation modeling (SEM) to test hypotheses with 220 valid data collected from 23 Pakistani software SSMEs.FindingsThe peer influence (PI) has positive and significant effect on collaborative culture (CC), willingness to share tacit knowledge (WSTK) and TICs. Organizational trust (OT) has a positive and significant impact on CC and TIC. Whereas, CC possessed positive and significant effect on WSTK and insignificant on TIC. Furthermore, WSTK has positive and significant effect on TIC. Finally, WSTK partially mediates the relationship between PI and TIC whereas WSTK fully mediates the relationship between CC and TIC.Research limitations/implicationsThe study enriches the research on knowledge sharing and TIC. This research investigates the precursors of tacit knowledge-sharing willingness and their consequences in software SMEs; future studies need to examine tacit knowledge-seeking willingness and its consequences not only in software enterprises but also in other industrial sectors. Besides, it needs to evaluate types of innovative capabilities in software SMEs.Practical implicationsThe study suggested that the practitioners need to strengthen TKS in the form employees’ updated skills and expertise which ultimately fosters software enterprise’s innovative capabilities to attain competitive advantages in a specific industry.Originality/valueThis research is one of the few studies to examine the potential antecedents of WSTK and their final effects within software SMEs in the form of TICs. As currently it is observed, an incredible increase of skills oriented innovations in firms particularly in the software domain and IT industry. Therefore, this study emphasizes how PI, OT and WSTK positively affect TIC of Pakistani software SMEs. However, the study could be considered as a guideline for the academia and practitioners who attempt to strengthen the technological innovations capabilities in software SMEs.

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How incentive affects knowledge transfer performance in corporate user community: The mediating roles of users' transfer willingness and ability

Cited by 3 publications

References 59 publications

How innovation tournaments promote makers' product innovation: economic or social incentives?

How innovation tournaments promote makers' product innovation: economic or social incentives?

Rein in or let it go? Managerial strategy for companies in social media brand communities

Harnessing technological innovation capabilities by the mediating effect of willingness to share tacit knowledge: a case from Pakistani software SMEs

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