How does business-IT alignment influence supply chain resilience?

Wei, Shaobo; Xu, Wanying; Guo, Xiaolong; Chen, Xiayu

doi:10.1016/j.im.2023.103831

Information & Management

2023

DOI: 10.1016/j.im.2023.103831

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How does business-IT alignment influence supply chain resilience?

Shaobo Wei,

Wanying Xu,

Xiaolong Guo

et al.

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2024

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Cited by 4 publications

References 91 publications

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Digital human resource strategy: Conceptualization, theoretical development, and an empirical examination of its impact on firm performance

Ruiz,

Benitez,

Castillo

et al. 2024

Information & Management

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Digital human resource strategy: Conceptualization, theoretical development, and an empirical examination of its impact on firm performance

Ruiz,

Benitez,

Castillo

et al. 2024

Information & Management

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Unveiling the impact of the congruence between artificial intelligence and explorative learning on supply chain resilience

Dai,

Geng,

et al. 2024

IJOPM

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PurposeDrawing upon socio-technical system theory, this study intends to investigate the effects of the congruence and incongruence between artificial intelligence (AI) and explorative learning on supply chain resilience as well as the moderating role of organizational inertia.Design/methodology/approachUsing survey data collected from 170 Chinese manufacturing firms, we performed polynomial regression and response surface analyses to test our hypotheses.FindingsWe find that the congruence between AI and explorative learning enhances firms’ supply chain resilience, while the incongruence between these two factors impairs their supply chain resilience. In addition, compared with low–low congruence, high–high congruence between AI and explorative learning improves supply chain resilience to a greater extent. Moreover, organizational inertia attenuates the positive influence of the congruence between AI and explorative learning on supply chain resilience, while it aggravates the negative influence of the incongruence between these two factors on supply chain resilience.Originality/valueOur study expands the literature on supply chain resilience by demonstrating that the congruence between a firm’s AI (i.e. technical aspect) and explorative learning (i.e. social aspect) boosts its supply chain resilience. More importantly, our study sheds new light on the role of organizational inertia in moderating the congruent effect of AI and explorative learning, thereby extending the boundary condition for socio-technical system theory in the supply chain resilience literature.

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Enhancing supply chain agility through information systems artifacts and process standardization: an empirical assessment

Saeed,

Malhotra,

Abdinnour

2024

JSIT

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Purpose The purpose of this paper is to examine the role that information systems (IS) artifacts (IS for automation and IS for analytics) and process standardization play in enhancing different dimensions of supply chain agility (SCA) (sensing, comprehending and responding). Design/methodology/approach Data collected through the survey approach was used to examine the research model. The results were analyzed based on regression analysis. Various tests were conducted to validate the results of the mediation hypotheses. Findings The results show that IS for analytics has a significant association with all dimensions of SCA and mediates the relationship between IS for automation and SCA’s sensing and comprehending dimensions. In addition, process standardization directly and uniquely influences the comprehending and responding dimensions of SCA. Research limitations/implications The assessment of the relationship between different IS features in the context of SCA enhancement contributes to theory development in the area of IS-enabled supply chains. Furthermore, investing in both process and IS-related initiatives offers unique value in the context of supply chains. The data collection approach limited us to a cross-sectional analysis, whereas longitudinal data could have offered deeper insights. Practical implications IS artifacts and process-based initiatives can be leveraged for organizational capability enhancement. Organizations that are vigilant, analysis driven and take quick actions, invest in IS-based tools that support analytics. The highest impact of these tools is visible in the enhancement of the comprehending dimension of SCA. Originality/value Prior research does not explicitly examine the interplay among the different IS artifacts. Furthermore, process-centric initiatives can also be used in conjunction with or as an alternative to IS-based initiatives. The originality of this work stems from jointly evaluating the role of IS artifacts and process standardization in making the supply chain more agile.

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How does business-IT alignment influence supply chain resilience?

Cited by 4 publications

References 91 publications

Digital human resource strategy: Conceptualization, theoretical development, and an empirical examination of its impact on firm performance

Digital human resource strategy: Conceptualization, theoretical development, and an empirical examination of its impact on firm performance

Unveiling the impact of the congruence between artificial intelligence and explorative learning on supply chain resilience

Enhancing supply chain agility through information systems artifacts and process standardization: an empirical assessment

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