2017
DOI: 10.1108/tr-03-2017-0038
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How can European museums reach sustainability?

Abstract: Purpose This research aims to provide evidence of the impacts of market orientation, customer value approach (through prestige, value for money and reputation for quality) and innovation on museum sustainability. Design/methodology/approach The model is analysed through partial least squares (PLS-SEM), using a sample of 549 European museums. Findings The results reveal that reputation for quality, prestige, innovation and value for money positively and significantly influence museum sustainability. Interes… Show more

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Cited by 37 publications
(21 citation statements)
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References 76 publications
(98 reference statements)
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“…Given this background and the results of our research, future studies should focus on exploring the influence of other possible factors on cultural sustainability in museums. Because market orientation, innovation, and the high value offered to customers have a positive impact on economic and social sustainability of museums [82], they might influence cultural sustainability as well. In particular, technological innovation was found to be a source of competitive advantage for museums [32] and, consequently, it could have a great impact on cultural sustainability as well.…”
Section: Social Sustainabilitymentioning
confidence: 99%
“…Given this background and the results of our research, future studies should focus on exploring the influence of other possible factors on cultural sustainability in museums. Because market orientation, innovation, and the high value offered to customers have a positive impact on economic and social sustainability of museums [82], they might influence cultural sustainability as well. In particular, technological innovation was found to be a source of competitive advantage for museums [32] and, consequently, it could have a great impact on cultural sustainability as well.…”
Section: Social Sustainabilitymentioning
confidence: 99%
“…To keep pace with aggressive competition in the digital era, ICT plays an irreplaceable role in producing creative IT-generated content and/or innovative ICT-enabled services and knowledge, and sustainable development relies largely on ICT to facilitate or even enable them to affect positive social and environmental change [5,15,16,21,23,[45][46][47]. Both ICT-and non-ICT-oriented organizations are recognizing the potentially significant role of ICT in enabling and supporting sustainability practices [7,48,49]. Sustainability is now an embedded and overarching feature of organizations' strategic planning [11,44,50].…”
Section: Literature Reviewmentioning
confidence: 99%
“…Sustainability is now an embedded and overarching feature of organizations' strategic planning [11,44,50]. Therefore, ICT has become a major supporter of business innovation and wealth generation, and has helped organizations to develop sustainability capabilities [29,48,49,51].…”
Section: Literature Reviewmentioning
confidence: 99%
“…In accordance with Mwesiumo and Halpern (2016) and Recuero Virto et al (2017), structures based on cooperation and complementarity are a type of linkage that generates adaptations, allowing companies turn a threat into an opportunity by seeking to unite the organisation's goals, initiatives and resources around common objectives to reduce costs, manage resources and be competitive in a global market. Nevertheless, the relationship between the adoption of best practices and organisational efficiency is unclear for tourism SMEs (Nikraftar and Hosseini 2016).…”
Section: Introductionmentioning
confidence: 99%