How buyers' expected benefits, perceived risks, and e-business readiness influence their e-marketplace usage

Rao, Sally; Truong, Dothang; Sénécal, Sylvain; Le, Tuong

doi:10.1016/j.indmarman.2006.08.001

Cited by 47 publications

(7 citation statements)

References 53 publications

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“…( abramova and Böhme, 2016) Perceived risk of using the digital financial services will reduce consumers' usage behavior of such services. (Rao et al, 2007). There are a range of features that affect the customer's experience of digital banking services such as database innovation, perceived usability, and perceived risks.…”

Section: Perceived Risks and The Use Of Electronic Bankingmentioning

confidence: 99%

The Impact of Perceived Risks on Using Digital Finance Services in Egypt: An Empirical Study

Noureldin¹,

Moawad

2023

المجلة الأكاديمية للعلوم الإجتماعية

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This paper aims to explore the impact of perceived risks on using digital finance services in Egypt. The sample of 384 was distributed among the respondents, data were collected by a questionnaire, where a usable sample of 314 was retained for the analysis, and the response rate was 81.77%. the data was analyzed by structural equation modeling (SEM) using AMOS V.25.The results revealed that perceived risk had a negative and significant impact on using digital finance services, that is when the perceived risk from the customer increase, the using digital finance services will be decreased. Hence, the researcher recommends the necessity to build trust, because customer prefers to use digital finance services with a high level of trust, since the use of these services is risky behavior, so he tends to use these services in which they are expected to be successful handling of risks.

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Section: Perceived Risks and The Use Of Electronic Bankingmentioning

confidence: 99%

The Impact of Perceived Risks on Using Digital Finance Services in Egypt: An Empirical Study

Noureldin¹,

Moawad

2023

المجلة الأكاديمية للعلوم الإجتماعية

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“…The reality has proven different. Digital technologies-an intermediary-played a major role in the new century, since they were capable of overcoming market fragmentation through lower transaction costs, transparent prices, and timely information (Le, 2002;Le et al, 2004;Rao et al, 2007). As a new type of electronic intermediaries, digital BPs also play the four roles of intermediaries:…”

Section: Sbm and Digital Platformsmentioning

confidence: 99%

Digital platforms for food waste reduction: The value for business users

Amaral

Orsato

2022

Bus Strat Env

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Food loss and waste have generated environmental and social impacts around the world. One way to address this problem is to make the food supply chain more efficient through novel solutions to food distribution. A new sustainable business model called "digital business platforms for food waste reduction" is emerging to simplify the transaction and donation of food close to the expiration date, preventing its disposal and incineration. Based on multiple case studies, this research sought to answer: How do business users perceive value of digital platforms for food waste reduction? The results demonstrated that the success of a sustainable business model innovation needs to consider the user perception of value. The study reveals new sources of economic and strategic benefits and sacrifices that influence the users' adherence to digital platforms.

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“…Thus, without trust no sharing is possible, especially on a regular basis, although there may be a period of trial and error in the first few instances. Trust is central to the normal conduct and survival of any online business (Subba Rao et al 2007), and is of the utmost importance in relation to users' intention to continue using online services (Zhou et al 2018).…”

Section: Trust As the Foundation Of The Sharing Economymentioning

confidence: 99%

In Trust We Thrive: What Drives the Sharing Economy?

Szabó

Gupta²

2020

CJSSP

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Rapid growth of sharing economy in the last two decades may signal a paradigm shift in global capitalism and societal values. Digital platforms have brought together strangers with under-utilized capacities and assets with those who need them without looking for ownership. The radius of trust which was initially confined to family, friends and local communities; now encompasses strangers who speak no common language and who live oceans apart. Trust driven by Digital Identity (DI) and Trust and Reputation Information (TRI) have enabled what was considered as improbable or even impossible some years ago. Further expansion and deepening of trust, based on new technologies combined with international legal framework, has the potential to rewrite the apparatus of modern capitalism and societal values. Civil society and governments need to engage on this issue to guide them to a direction most beneficial for the society. However, the current extraordinary situation due to the Corona Virus pandemic, coupled with foreseeable tendencies for complete digital control, is likely to have far-reaching impact on the future development of sharing economy.

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How buyers' expected benefits, perceived risks, and e-business readiness influence their e-marketplace usage

Cited by 47 publications

References 53 publications

The Impact of Perceived Risks on Using Digital Finance Services in Egypt: An Empirical Study

The Impact of Perceived Risks on Using Digital Finance Services in Egypt: An Empirical Study

Digital platforms for food waste reduction: The value for business users

In Trust We Thrive: What Drives the Sharing Economy?

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