Hotel-Related Factors and Employee Performance &amp;#34;The Case of Jordanian Four Star Hotels&amp;#34;

Alfandi, Ashraf Mohammad

doi:10.5539/ibr.v13n3p68

Cited by 5 publications

(4 citation statements)

References 36 publications

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“…** Accepted due to the high score of composite reliability (Fornell & Larcker, 1981). learning (Jeong et al, 2018;Zia et al, 2022) and less with training methods that favor formal learning (Nugroho, 2018;Alfandi, 2020). Analytically, it was found that the performance of a hotel's HR in this field is primarily related to the training method of the Case Study (Radi Afsouran et al, 2018) and secondary with the training methods of Business Games (Martin et al, 2014) and Lectures (Furunes, 2005).…”

Section: Exploratory Factor Analysis Resultsmentioning

confidence: 99%

Evaluating the Effectiveness of Training Methods on the Performance of Human Resources in Greek Hotel Businesses

Kakarougkas¹,

Papageorgakis²

2023

JADHUR

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The training of human resources in hotel businesses is very important since it is directly related to creating a competitive advantage by improving its performance. The main research objective of the present study is to investigate the effectiveness of training methods with regard to the improvement of human resources performance in hotel businesses. Field research was conducted by collecting quantitative data from 17/3/2022 to 17/5/2022 in Greece through a questionnaire from a "convenience" sample of 135 hotel employees. Exploratory and Confirmatory Factor Analysis was used to analyze the collected data statistically. The improvement of the performance of the human resources of a hotel is related to a mixture of training methods that favor formal and informal learning: Case Studies, Business Games and Mentoring. The results of this study have led a) to the creation and validation of four new Likert-type scales that other researchers in the future can use, and b) to the creation of specialized mixtures of training methods that hotel managers can apply to improve the performance of human resources in specific fields of interest.

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Section: Exploratory Factor Analysis Resultsmentioning

confidence: 99%

Evaluating the Effectiveness of Training Methods on the Performance of Human Resources in Greek Hotel Businesses

Kakarougkas¹,

Papageorgakis²

2023

JADHUR

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“…Sustainability involves keeping the natural environment is not destroyed for present and future generations, and reducing the negative effect of enterprises on public health, social welfare, and economic growth, as well as implementing green innovation activities (Shabana, 2023). Sustainability refers to achieving long-term prosperity and involves all three of the following dimensions simultaneously: ecological, social, and economic (Alfandi, 2020). This is a comprehensive approach and is applicable in all sectors and for all sustainable development drivers of enterprises (Alfandi & Bataineh, 2023).…”

Section: Sustainable Performancementioning

confidence: 99%

Innovation Capability and Sustainable Performance Through Knowledge Management in Small and Medium-sized Enterprises

Pham,

Pham

2024

JKMP

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Knowledge management (KM) across organizations is based on the realization that integrating knowledge or more broadly intellectual capital (IC) both inside and outside the enterprise helps enhance the innovation capability (INC) and sustainable performance (SUP) of enterprises. The purpose of this study is to examine the effects of internal intellectual capital (IIC), external intellectual capital (EIC), and social capital (SOC) on INC and SUP through KM in SMEs. The survey questionnaire was sent to managers working in Vietnamese SMEs. SPSS and AMOS software were used for data analysis. The results indicate that IIC, EIC, and SOC have positive impacts on the INC and SUP of SMEs through KM activities. These findings hope to be useful for scholars and especially SME owners to understand more thoroughly the relationships between IC, SOC, and KM, as well as the influence of these relationships on INC and SUP, while providing new insight and useful suggestions for owners of SMEs in acquiring and exploiting knowledge from outside to fill knowledge gaps within the enterprise.

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“…Sustainability is an integrated approach that takes into account ecological, social, and economic elements that must be considered together to achieve long-term prosperity (Alfandi, 2020). It considers the working environment a success factor that should be combined with business processes (Ploum et al, 2018).…”

Section: Sustainable Performance (Sp)mentioning

confidence: 99%

“…It considers the working environment a success factor that should be combined with business processes (Ploum et al, 2018). In the tourism and hospitality industry, sustainability is any activity that continuously works to maintain and promote the environment, other natural resources, cultural values, and social justice (Alfandi, 2016).…”

Section: Sustainable Performance (Sp)mentioning

confidence: 99%

The Impact of Green Entrepreneurship Orientation on Sustainable Performance: The Mediating Effect of Knowledge Management

Alfandi¹,

Bataineh²

2023

IJAREMS

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Green entrepreneurial orientation, knowledge management, and sustainable performance were explored in Jordanian five-star hotels in this study. The current study investigated the mediating influence of knowledge management on the link between Green entrepreneurial orientation and sustainable performance. A quantitative approach was adopted. Through a self-administered questionnaire, 108 questionnaires were collected from five-star employees in managerial positions. The gathered data was analyzed using structural equation modeling to assess the link between our research variables. According to the findings of structural equation modeling, Green entrepreneurial orientation has a beneficial impact on knowledge management and sustainable performance. Furthermore, the knowledge management has a favorable effect on the sustainable performance. The outcome also revealed that knowledge management partially mediates between Green entrepreneurial orientation and sustainable performance, suggesting that the favorable effects of Green entrepreneurial orientation on sustainable performance may be amplified by knowledge management's mediating action. The findings have implications on the Jordanian's tourism and hospitality industry.

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Hotel-Related Factors and Employee Performance "The Case of Jordanian Four Star Hotels"

Cited by 5 publications

References 36 publications

Evaluating the Effectiveness of Training Methods on the Performance of Human Resources in Greek Hotel Businesses

Evaluating the Effectiveness of Training Methods on the Performance of Human Resources in Greek Hotel Businesses

Innovation Capability and Sustainable Performance Through Knowledge Management in Small and Medium-sized Enterprises

The Impact of Green Entrepreneurship Orientation on Sustainable Performance: The Mediating Effect of Knowledge Management

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