Hindrances to smart tourism development

Sun, Han; Ye, Huiyue; Law, Rob; Hsu, Alex Yang-chan

doi:10.1108/jhtt-10-2021-0300

Cited by 10 publications

(4 citation statements)

References 48 publications

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“…However, in the post-COVID-19-era, tourism-centric navigation apps can mitigate some concerns by providing real-time crowding data, allowing informed tourists to choose destinations that minimize public health threats while maximizing visitation opportunities. Also, the new cognition developed during the COVID-19 pandemic may lead to greater reliance on smartphone apps (Sun et al , 2022). Therefore, the adoption and adaptation of navigation technologies because of risk awareness, perception and avoidance should be assessed in future research.…”

Section: Discussionmentioning

confidence: 99%

The mediating and moderating effects on the intention to use navigation apps

Zeng

Chen²,

Xiao³

et al. 2022

JHTT

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Purpose The purpose of this paper is to explore external, mediator and moderator factors that influence tourist intention to use GPS-based navigation apps from the perspective of spatiotemporal tourist behavior (STTB). Design/methodology/approach A total of 636 valid questionnaires were selected from tourists visiting Lijiang Ancient Town. The partial least squares-structural equation modeling with the SmartPLS approach was adopted to estimate and validate the model. Findings The results of this paper showed that wayfinding efficiency, sensation-seeking behavior and spatial ability (SA) influence tourists’ intention to use (IU) navigation apps. A mediator of perceived location accuracy between SA and IU has been found. A multigroup generation moderator is verified in the model. Practical implications This paper provides a better understanding of the relationship between tourist spatiotemporal behavior and navigation apps, presenting practical suggestions for app developers, destination managers and vacation planners. Originality/value While the effects of information technology on tourist behavior have become a topic of interest among tourism industry stakeholders, this paper examines the effects of STTB on the acceptance of navigation apps in reverse, which enriches the theoretical framework.

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Section: Discussionmentioning

confidence: 99%

The mediating and moderating effects on the intention to use navigation apps

Zeng

Chen²,

Xiao³

et al. 2022

JHTT

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“…Thus, by integrating advanced ICTs, smart destinations strive to enrich the tourist experience and enhance destination competitiveness (Sustacha et al, 2023). Recent advances in technology, such as 5G/NBIoT/Wi-Fi, cloud computing, artificial intelligence (AI) and machine learning (ML), blockchain, robotics, augmented reality (AR), virtual reality (VR), extended reality (ER), the Internet of Things (IoT), the metaverse and ChatGPT, are rapidly turning all tourism resources into smart tourism resources (Sun et al, 2022;Gursoy et al, 2023). The integration of these technologies into a destination infrastructure not only helps destination managers transmute their destinations into smart destinations but also provides them with tools to transform the massive amounts of big data available into value propositions for all destination stakeholders (Chen, 2023).…”

Section: Digitalization Of Smart Destinationsmentioning

confidence: 99%

“…, 2023). Recent advances in technology, such as 5G/NBIoT/Wi-Fi, cloud computing, artificial intelligence (AI) and machine learning (ML), blockchain, robotics, augmented reality (AR), virtual reality (VR), extended reality (ER), the Internet of Things (IoT), the metaverse and ChatGPT, are rapidly turning all tourism resources into smart tourism resources (Sun et al. , 2022; Gursoy et al.…”

Section: Literature Reviewmentioning

confidence: 99%

Smart tourism destinations: an overview of current research trends and a future research agenda

Gursoy,

Luongo,

Della Corte

et al. 2024

JHTT

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Purpose This study aims to provide an overview of the evolution of knowledge on smart destinations and identify the key issues addressed in the smart destination research domain, the main themes and sub-themes and research gaps in smart destination research as well as the future research agenda to address those gaps. Design/methodology/approach A bibliometric analysis of 409 studies published on smart destinations literature was conducted using the Bibliometrix R-package to provide a comprehensive review of studies published on smart destinations and identify the main research themes, gaps in the literature and future research opportunities. Findings Based on the research findings, a conceptual model of smart destination research has been proposed. This conceptual model can serve as a foundation for further knowledge generation in this research area. The findings also shed light on future research directions, highlighting research opportunities for the exploitation of cutting-edge innovations and digitalization across various dimensions of smart destinations. Originality/value Although past research has paid attention to the theme of smart destinations, this work advances scientific knowledge by providing a foundation for a new smart destination management paradigm focusing on accessibility, sustainability, digitization, experience co-creation and creativity as milestones.

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“…The Central Statistical Office of Latvia has begun to collect and analyse mobile data statistics (Van der Steina et al, 2019a). Accordingly, planning and management is important because smart tourism is highly dependent on the integrated software platform supported by technology, various terminals that provide respective services to tourists and the tourism management platform (Sun et al, 2022).…”

Section: The Smart Tourism Conceptmentioning

confidence: 99%

Accessibility and smart tourism: tourism for all and reducing inequalities: a tourism agenda 2030

Arbidāne

Puzule

Znotiņa

et al. 2023

WHATT

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PurposeThis study analyses the role of tourism in the context of the 2030 Agenda for Sustainable Development, as well as the need to integrate sustainability into tourism policies, which contribute to the development and accessibility of technologies and the quality of society.Design/methodology/approachThis study reviews the accessibility of the tourism industry and the expansion of smart tourism in terms of sustainability, reviewing a wide range of research papers and analysing the concepts, findings and approaches suggested by scientists from various countries, as well as examples from the Baltic States.FindingsThe results reveal that the tourism industry is capable of adapting to changing conditions in modern society in a short enough period, thus contributing to the expansion of smart tourism and their active implementation at tourist attractions. In view of the goals set by the 2030 Agenda for Sustainable Development, the accessibility of tourist attractions to various social groups should be provided through cooperation between public and private organizations.Originality/valueThis study explores the accessibility of tourism attractions and the development of smart tourism in the context of sustainability. Further, the article analyses some best practice examples from the Baltic States, which underpin the adaptation of the tourism industry to the changing conditions, as well as indicating the adaptation of the industry to the demands of modern society.

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Hindrances to smart tourism development

Cited by 10 publications

References 48 publications

The mediating and moderating effects on the intention to use navigation apps

The mediating and moderating effects on the intention to use navigation apps

Smart tourism destinations: an overview of current research trends and a future research agenda

Accessibility and smart tourism: tourism for all and reducing inequalities: a tourism agenda 2030

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