Higher Technical-Vocational Education Satisfaction--Model

Students’ Experience of Service Quality of Technical Vocational Education and Training (TVET) Programs of Private Higher Educational Institutions (HEIs) in the Philippines

“…A literature search showed wide recognition of the importance of student experience relative to training quality, student support, training facilities and support services that TVET institutions provide (de Oliveira Silva et al, 2019). Hassan and Shamsudin (2019) recommend that a more nuanced and detailed measure of the quality of student services in the areas of "campus environment, physical facilities, training equipment, instructor, curriculum, training delivery, support services, library and management" (p.83) be undertaken in the future This paper took the same direction.…”

“…There is broad consensus that technical vocational education and training (TVET) plays a vital and critical role in the social and economic development of a nation (Anane, 2013;Chinyere Shirley et al, 2015;de Oliveira Silva et al, 2019;Paryono, 2017). The United Nations Educational, Scientific and Cultural Organization (UNESCO) believes that TVET contributes to "sustainable development by empowering individuals, organizations, enterprises and communities and fostering employment, decent work and lifelong learning to promote inclusive and sustainable economic growth and competitiveness, social equity and environmental sustainability" (UNESCO, 2015).…”

“…More specifically, it addresses societal expectations related to the youth and adults' employability. It also provides greater social mobility and career development and higher education opportunities to people from lower socioeconomic classes (de Oliveira Silva et al, 2019). Due to its social and economic relevance, TVET has been part of the educational system in many countries including the Philippines.…”