This study aimed todescribe students’ experience of service quality (training quality and delivery, student support, training facilities and student services) while enrolled in various private HEI-TVET programs. Further, itsought to determine if there weredifferences in the perception of students of the same service quality across work experience, certification, high school curriculum, and availability of scholarship.Following review of TVET literature a multi-aspect researcher-made questionnaire was developed to measure skill development, training delivery and quality, student support and services. Students (n=234) enrolled in various technical vocational courses in private HEIs participated in this study. The data was analyzed using independent t-test for comparisons across demographic profiles while Pearson’s r was utilized to test relationships between variables. Results showed high overall satisfaction on the quality of TVET training of private HEIs. The study found that work experience, certification, high school curriculum, and scholarship make a significant difference in the students’ perception in some of the quality indicators of private HEIs TVET courses. The findings are deemed valuableand useful for school and program managers, policy makers and researchers in the training and educational sector. The results imply that HEI’s can offer quality higher technical vocational programs including diploma programs and TESDA should encourage HEIs to do so. The results also suggest that TESDA must come up with responsive policy infrastructure for developing training programs that respond to the nuances and needs of changing and diverse clienteles.
This paper aims to determine the factors that influence consumers’ decision-making prior to purchasing mobile phones in e-commerce platforms and retail establishments, otherwise known as traditional commerce. Although previous studies have been conducted in understanding consumer trust, this research specifically focuses on a specific industry only, which was a decision made in order to narrow down and better understand the consumer buying behavior, as opposed to having multiple industries which would result in inaccurate findings. Variables used were determined based on related literature leaning towards comparative research, as well as consumer buying behavior. Several methods, including descriptive statistics and independent t-test calculations, have been conducted by the researchers to come up with a conclusion that can assist consumers in having ample knowledge before purchasing a mobile phone on different commerce platforms. The researchers concluded that Traditional commerce is much preferable by the consumers with regards to these factors; credibility perceived ease of use, and satisfaction.
With the recent rise of internet-based businesses within the confines of the Philippines, people started to pay closer attention to shipping costs and other completion concerns, which are variables that influence a consumer's perception prior to purchasing. This study aims to look at how shipping fees influence customer satisfaction, which in turn influences their online buying selections. To fulfill this purpose, a quantitative research study was used to monitor the purchasing decisions that were made by male and female consumers between the ages of 20 and 29 in the National Capital Region of the Philippines, with a sample size of 385 respondents. Our findings indicated that online buyers definitely view shipping fees as a partitioned component of e-commerce. Concluding that the amount of shipping fee prior to the consumers’ purchase definitely contributes to the fulfillment of deliberate satisfaction as well as elicits pure intentions in purchasing online. Ultimately, online buyers in the Philippines are fairly neutral about whether the amount of shipping fee completely affects the customer's online evaluation and choices.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.