High-Stakes Volunteer Commitment

McNamee, Lacy G.; Peterson, Brittany L.

doi:10.1177/0899764015581055

Cited by 35 publications

(22 citation statements)

References 36 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…For example, a fire department captain who distributes responsibilities according to firefighters' individual strengths and desires raises the engagement of volunteers. The family‐like structure often present in volunteer fire departments can also emphasize the beneficial role of such relational leadership (Haski‐Leventhal and McLeigh ; McNamee and Peterson ). Second, considering that volunteer firefighters are more interested in making a real contribution to society (Thompson and Bono ), they are comparatively prone to be affected by the inspirational aspect of transformational leadership behavior (Rowold et al ; Wright et al ).…”

Section: Theory and Hypothesesmentioning

confidence: 99%

“…In a volunteer context, transformational leadership is particularly vital because such organizations naturally pursue strong service‐oriented missions (Wright, Moynihan, and Pandey ) and seek to deploy volunteers who generally strive to identify with their values and goals (Hustinx and Handy ). This is particularly true for volunteer organizations that pursue high‐risk activities (for example, firefighting), which require extensive training and teamwork of volunteers (McNamee and Peterson ).…”

mentioning

confidence: 99%

See 1 more Smart Citation

Transformational Leadership and Volunteer Firefighter Engagement

Mayr

2017

Nonprofit Mgmnt & Ldrshp

View full text Add to dashboard Cite

This study explores the relationship between transformational leadership and volunteer firefighter engagement. Using responses from 213 volunteer firefighters, structural equation modeling reveals a positive relationship between transformational leadership and volunteer engagement, which is mediated by both group identification and perceived social impact. In addition, higher volunteer engagement is positively related to a firefighter's intention to continue volunteering and to recruit others. Taken together, the results indicate that transformational leaders achieve positive volunteer outcomes by strengthening the organizational ties of volunteers and by connecting volunteers with the prosocial impact of their work. Theoretical implications for transformational leadership research in volunteer settings as well as practical recommendations for a sustainable volunteer management are provided.

show abstract

Section: Theory and Hypothesesmentioning

confidence: 99%

mentioning

confidence: 99%

Transformational Leadership and Volunteer Firefighter Engagement

Mayr

2017

Nonprofit Mgmnt & Ldrshp

View full text Add to dashboard Cite

show abstract

“…Volunteerism is an important focus for future research on emotional labour in NGOs. Although unpaid, it is difficult to argue that 'HSVs' [McNamee and Peterson, (2016), p.276] either do not work, or that their emotional labour is actually emotion work. Yet, emotional labour theory has not yet begun to explain what volunteers and NGOs exchange in lieu of wages.…”

Section: Conclusion: Limitations and Future Researchmentioning

confidence: 99%

Emotional labour in non-governmental organisations: narrative analysis and theory expansion

Mastracci

Adams

2019

IJWOE

View full text Add to dashboard Cite

The purpose of this paper is to explore emotional labour in the context of non-governmental organisations (NGOs) using word data from interviews of five NGO directors on their recruitment criteria when hiring staff. We analyse interview transcripts using semiotic clustering. First-order concepts are organised into second-order themes which are summarised as aggregate dimensions to develop a proposition and expand emotional labour theory. We find evidence of emotional labour in NGOs: modelling behaviour for clients, serving as mentors to new staff members, maintaining boundaries between self and clients, suppressing panic in crisis, cognitive reframing, and compartmentalisation. We provide evidence of emotional labour in NGOs, which contributes to emotional labour theory by focusing solely on this important sector of public service. Little research has been done on emotional labour in such organisations, and consistent with prior findings, we find aspects of emotional labour in NGOs can be rewarding and fulfilling as well.

show abstract

“…Contributions to the volunteer motivation literature offer some guidance here, particularly those tackling how 'crisis' volunteers respond to and are affected by high-risk situations, including mental health crisis centres, armed conflicts, refugee centres and epidemics. [21][22][23][24][25][26] Anthropological investigations of volunteers in health emergencies are relatively rare, but can illuminate how they make sense of the pandemic, their work and the socio-political settings and organisation hierarchies within which they operate. 27 One study demonstrated the importance of exploring motivation through an anthropological lens, showing how changing socio-political contexts influenced volunteer engagement during Germany's immigration crisis.…”

Section: Introductionmentioning

confidence: 99%

Evaluating the motivation of Red Cross Health volunteers in the COVID-19 pandemic: a mixed-methods study protocol

Heyerdahl

Vray

Leger³

et al. 2021

BMJ Open

View full text Add to dashboard Cite

IntroductionVoluntary organisations provide essential support to vulnerable populations and front-line health responders to the COVID-19 pandemic. The French Red Cross (FRC) is prominent among organisations offering health and support services in the current crisis. Comprised primarily of lay volunteers and some trained health workers, FRC volunteers in the Paris (France) region have faced challenges in adapting to pandemic conditions, working with sick and vulnerable populations, managing limited resources and coping with high demand for their services. Existing studies of volunteers focus on individual, social and organisational determinants of motivation, but attend less to contextual ones. Public health incertitude about the COVID-19 pandemic is an important feature of this pandemic. Whether and how uncertainty interacts with volunteer understandings and experiences of their work and organisational relations to contribute to Red Cross worker motivation is the focus of this investigation.Methods and analysisThis mixed-methods study will investigate volunteer motivation using ethnographic methods and social network listening. Semi-structured interviews and observations will illuminate FRC volunteer work relations, experiences and concerns during the pandemic. A questionnaire targeting a sample of Paris region volunteers will allow quantification of motivation. These findings will iteratively shape and be influenced by a social media (Twitter) analysis of biomedical and public health uncertainties and debates around COVID-19. These tweets provide insight into a French lay public’s interpretations of these debates. We evaluate whether and how socio-political conditions and discourses concerning COVID-19 interact with volunteer experiences, working conditions and organisational relations to influence volunteer motivation. Data collection began on 15 June 2020 and will continue until 15 April 2021.Ethics and disseminationThe protocol has received ethical approval from the Institut Pasteur Institutional Review Board (no 2020-03). We will disseminate findings through peer-reviewed articles, conference presentations and recommendations to the FRC.

show abstract

High-Stakes Volunteer Commitment

Cited by 35 publications

References 36 publications

Transformational Leadership and Volunteer Firefighter Engagement

Transformational Leadership and Volunteer Firefighter Engagement

Emotional labour in non-governmental organisations: narrative analysis and theory expansion

Evaluating the motivation of Red Cross Health volunteers in the COVID-19 pandemic: a mixed-methods study protocol

Contact Info

Product

Resources

About