High reliability organizing at the boundary of the CM domain

Abstract

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A Systematic Review on High Reliability Organisational Theory as a Safety Management Strategy in Construction

“…After excluding duplicate studies, the titles and abstracts were screened for 2724 records, and after all inclusion and exclusion criteria were applied 15 studies were included in the qualitative synthesis using the CASP tool ( Table 2). Of the 15 studies, seven studies [23,[36][37][38][39][40][41] were identified through hand searching of the reference lists of all studies [23,27,30,[36][37][38][39][40][41][42][43][44][45][46][47].…”

“…Panagiotis et al [38], in their investigation on work practices of high reliability framing crew, defined high reliability crews as those construction crews that consistently achieve high levels of both production and safety performance that are better than other crews carrying out the same task [38]. Olde et al [39] defined HRO as organisations that engage in cognitive processes and actions directed at actively avoiding seemingly inevitable organisational holdups and containing errors. Their definitions are centred on error containment and reliable performance.…”

“…Olde et al, 2014; The Netherlands [39] HROs are organisations that engage in cognitive processes and actions directed at actively avoiding seemingly inevitable organisational holdups and containing errors [39].…”

“…Six of the studies explored the application and benefits of HRO principles in construction and the barriers [23,[38][39][40]43,45]; four other studies [27,30,42,46] were in general HRO research on origin of HRO, concepts, applicability, and benefits to reliability-seeking organisations. Three studies [36,37,44] were from aerospace, nuclear, and oil and gas industries, and two studies [41,47] were from the health care sector.…”

“…Their definitions are centred on error containment and reliable performance. These concepts can be applied in organisations such as construction to manage occupational health and safety [39]. However, to understand the uniqueness of HROs, there is the need to look closely at ways in which diverse but stable cognitive processes interrelate in detecting and managing errors [30].…”