Heuristic Evaluation for Virtual Reality Systems

Murtza, Rabia; Monroe, Stephen; Youmans, Robert J.

doi:10.1177/1541931213602000

Cited by 19 publications

(12 citation statements)

References 14 publications

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“…Designing and developing IVT applications that fulfill users' needs and capabilities are not simple tasks. Although typical design guidelines for desktop-based applications, such as usability heuristics, are still applicable to IVT applications (Murtza et al, 2017 ), these guidelines are insufficient in terms of informing designers and developers about design choices and their possible trade-offs (Sutcliffe et al, 2019 ). Here, wrong design choices would not only lead to undesirable performance, but also unhealthy impact on the user.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Application of Human Factors in the Development Process of Immersive Visual Technologies: Challenges and Future Improvements

et al. 2021

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This study investigates how Human Factors (HF) is applied when designing and developing Immersive Visual Technologies (IVT), including Augmented Reality, Mixed Reality, and Virtual Reality. We interviewed fourteen people working at different organizations, that develop IVT applications in the Nordic region. We used thematic analysis to derive themes from the interviews. The results showed an insufficient knowledge and application of HF in IVT development, due to the lack of awareness of both scope and significance of HF, resource allocation strategy, market inertia, stakeholder's involvement, standardization of HF application and IVT uses, and technology maturity. This situation could be improved by allocating experts, adjusting organizational strategy to balance resource allocation, training developers and user organizations to raise awareness and to encourage co-creative design and knowledge sharing, create a sense of ownership amongst stakeholders, and ensure the usefulness of the technology to the user's work.

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Section: Theoretical Backgroundmentioning

confidence: 99%

Application of Human Factors in the Development Process of Immersive Visual Technologies: Challenges and Future Improvements

et al. 2021

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“…The usability evaluation of AR interfaces becomes an essential procedure that should be part of their development process, as in the case of common software. Likewise, Murtza et al [44] introduced new sets of heuristics that can be used to carry out usability inspections of VR systems via the HE method.…”

Section: Heuristic Evaluation For Interactive Applicationsmentioning

confidence: 99%

Identification of Usability Issues of Interactive Technologies in Cultural Heritage through Heuristic Evaluations and Usability Surveys

Lam

Hoang

Sajjanhar

2021

MTI

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Usability is a principal aspect of the system development process to improve and augment system facilities and meet users’ needs and necessities in all domains. It is no exception for cultural heritage. Usability problems of the interactive technology practice in cultural heritage museums should be recognized thoroughly from the viewpoints of experts and users. This paper reports on a two-phase empirical study to identify the usability problems in audio guides and websites of cultural heritage museums in Vietnam, as a developing country, and Australia, as a developed country. In phase one, five-user experience experts identified usability problems using the set of usability heuristics, and proposed suggestions to mitigate these issues. Ten usability heuristics identified a total of 176 problems for audio guides and websites. In phase two, we conducted field usability surveys to collect the real users’ opinions to detect the usability issues and examine the negative-ranked usability. The outstanding issues for audio guides and websites were pointed out. Identification of relevant usability issues and users’ and experts’ suggestions for these technologies should be given immediate attention to helping organizations and interactive service providers improve technologies’ adoptions. The paper’s findings are reliable inputs for our future study about the preeminent UX framework for interactive technology in the CH domain.

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“…Ultimately, considering and tracking multiple granular elements within each heuristic will aid greatly in obtaining actionable results to direct improvement. Table 2 [14,21,23,[29][30][31][32][33][34]36,37,39,40,[42][43][44][45][49][50][51][52][53][54] provides a list of references specific to each of the approaches where readers can access additional information. Table 2.…”

Section: Heuristic Evaluationmentioning

confidence: 99%

“…References and resources Assessment approach [14,29,39,40,49,50] Cognitive or task walkthrough [30,31,42,43] Graphical evaluation [23,32,37,44,45,51] Post hoc questionnaires and interviews a [33] Physical performance evaluation [14,34] User interface evaluation [14,21,36,52] Heuristic evaluation [53,54] Other a This represents a sample of many that can be employed, depending on what usability concept is to be measured.…”

Section: Resources Where Additional Information On the Topic Can Be Fmentioning

confidence: 99%

A Primer on Usability Assessment Approaches for Health-Related Applications of Virtual Reality

et al. 2020

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Health-related virtual reality (VR) applications for patient treatment, rehabilitation, and medical professional training are on the rise. However, there is little guidance on how to select and perform usability evaluations for VR health interventions compared to the supports that exist for other digital health technologies. The purpose of this viewpoint paper is to present an introductory summary of various usability testing approaches or methods that can be used for VR applications. Along with an overview of each, a list of resources is provided for readers to obtain additionally relevant information. Six categories of VR usability evaluations are described using a previously developed classification taxonomy specific to VR environments: (1) cognitive or task walkthrough, (2) graphical evaluation, (3) post hoc questionnaires or interviews, (4) physical performance evaluation, (5) user interface evaluation, and (6) heuristic evaluation. Given the growth of VR in health care, rigorous evaluation and usability testing is crucial in the development and implementation of novel VR interventions. The approaches outlined in this paper provide a starting point for conducting usability assessments for health-related VR applications; however, there is a need to also move beyond these to adopt those from the gaming industry, where assessments for both usability and user experience are routinely conducted.

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Heuristic Evaluation for Virtual Reality Systems

Cited by 19 publications

References 14 publications

Application of Human Factors in the Development Process of Immersive Visual Technologies: Challenges and Future Improvements

Application of Human Factors in the Development Process of Immersive Visual Technologies: Challenges and Future Improvements

Identification of Usability Issues of Interactive Technologies in Cultural Heritage through Heuristic Evaluations and Usability Surveys

A Primer on Usability Assessment Approaches for Health-Related Applications of Virtual Reality

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