Health Information Consumption under COVID-19 Lockdown: An Interview Study of Residents of Hubei Province, China

Tang, Lu; Zou, Wenxue

doi:10.1080/10410236.2020.1847447

Cited by 54 publications

(36 citation statements)

References 16 publications

(22 reference statements)

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“…While some of our participants do use social media for health information related to the COVID-19 pandemic, many participants were cautious about the quality of the information they received through social media. This is in line with the finding of a similar study conducted in China, which finds that while young people almost exclusively rely on social media for COVID-19 related information, middle-aged and older adults primarily use traditional media, especially TV (18). Some participants intentionally chose to reduce their exposure to social media in order to keep a positive mindset.…”

Section: Information Scanning Based On Media Consumption Routinessupporting

confidence: 89%

“…The public's information-seeking remained low until a second smaller Peak occurred in August when CDC issued a travel advisory for pregnant women to Miami. Recently, in the context of the COVID-19 outbreak, Tang and Zou (18) examined the media consumption of residents of Hubei Province, which was the epicenter of the COVID-19 outbreak in China, and found that they predominantly relied on social media for health information and governmental sources were most trusted.…”

Section: Health Information Use During Public Health Crisesmentioning

confidence: 99%

“…Additional questions were asked, but answers to these questions were not reported in this article. These questions were adapted based on Tang and Zou (18) and Zou and Tang (28).…”

Section: Data Collectionmentioning

confidence: 99%

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Middle-Aged and Older African Americans' Information Use During the COVID-19 Pandemic: An Interview Study

Tang

York

Zou

2021

Front. Public Health

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African Americans in the United States have been disproportionately affected by the COVID-19 pandemic in infection and mortality rates. This study examined how middle-aged and older African American individuals accessed and evaluated the information about COVID-19. Semi-structured interviews with 20 individuals (age: 41–72) were conducted during the first stay-at-home advisory period in late March and early April 2020. The phronetic iterative approach was used for data analysis. We found that these individuals primarily relied on information scanning based on their routine media consumption to acquire information about COVID-19 and seldom actively searched for information outside of their regular media use. Individuals used several strategies to assess the quality of the information they received, including checking source credibility, comparing multiple sources, fact-checking, and praying. These findings could inform media and governmental agencies' future health communication efforts to disseminate information about the COVID-19 pandemic and future infectious disease outbreaks among the African American communities.

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Section: Information Scanning Based On Media Consumption Routinessupporting

confidence: 89%

Section: Health Information Use During Public Health Crisesmentioning

confidence: 99%

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Middle-Aged and Older African Americans' Information Use During the COVID-19 Pandemic: An Interview Study

Tang

York

Zou

2021

Front. Public Health

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“…This study was a part of a larger study examining information and media use in China during the COVID-19 outbreak. Results based on additional questions were reported elsewhere ( Tang & Zou, 2020 ). Interviews typically lasted between 35 and 50 minutes.…”

Section: Methodsmentioning

confidence: 99%

What do we believe in? Rumors and processing strategies during the COVID-19 outbreak in China

Zou

Tang

2020

Public Underst Sci

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The COVID-19 pandemic is called the first infodemic in history. Those first confronted by the enormous challenge of fighting this infodemic to save their lives were the people of Hubei Province in China. To understand how they defined and processed rumors, we conducted an interview study with Hubei residents when they were under lockdown. We found that they typically defined rumors in terms of one or two of three features: non-factual information, information unsanctioned by the government, and information causing panic. They reported low motivation in verifying the information and often either rejected any information they perceived as suspicious or waited for the government to debunk rumors. Even among those who tried to verify information, most relied exclusively on heuristic processing cues such as source credibility, linguistic and visual cues, and intuition. Systematic processing strategies such as fact-checking and discussing with family and friends were seldom used.

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“…More than 136 million cases have occurred globally, and over 2,945,771 lives have been lost worldwide [ 3 ]. When people face uncertainties due to this disease and continuously social distance, social media platforms provide a critical role in fulfilling diversified gratifications, such as information needs, social needs to connect with friends and families, and fun or enjoyment obtained from entertainment [ 4 , 5 ]. However, without prudent journalistic judgments of media content online, misinformation, referring to false and misleading information, began circulating rapidly on social media [ 6 , 7 ].…”

Section: Introductionmentioning

confidence: 99%

The Presumed Influence of COVID-19 Misinformation on Social Media: Survey Research from Two Countries in the Global Health Crisis

Luo

Cheng

2021

IJERPH

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While the coronavirus 2019 (COVID-19) pandemic is spreading all over the world, misinformation, without prudent journalistic judgments of media content online, has begun circulating rapidly and influencing public opinion on social media. This quantitative study intends to advance the previous misinformation research by proposing and examining a theoretical model following an “influence of presumed influence” perspective. Two survey studies were conducted on participants located in the United States (N = 1793) and China (N = 504), respectively, to test the applicability of the influence of presumed influence theory. Results indicated that anger and anxiety significantly predicted perceived influence of misinformation on others; presumed influence on others positively affected public support in corrective and restrictive actions in both U.S. and China. Further, anger toward misinformation led to public willingness to self-correct in the U.S. and China. In contrast, anxiety only took effects in facilitating public support for restrictive actions in the U.S. This study conducted survey research in China and the U.S. to expand the influence of presumed influence (IPI) hypothesis to digital misinformation in both Western and non-Western contexts. This research provides implications for social media companies and policy makers to combat misinformation online.

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Health Information Consumption under COVID-19 Lockdown: An Interview Study of Residents of Hubei Province, China

Cited by 54 publications

References 16 publications

Middle-Aged and Older African Americans' Information Use During the COVID-19 Pandemic: An Interview Study

Middle-Aged and Older African Americans' Information Use During the COVID-19 Pandemic: An Interview Study

What do we believe in? Rumors and processing strategies during the COVID-19 outbreak in China

The Presumed Influence of COVID-19 Misinformation on Social Media: Survey Research from Two Countries in the Global Health Crisis

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