Health information: a role for public access systems?

Stevens, Caroline A.; Morris, Anne; Sargent, Goff

doi:10.1177/016555159702300303

Cited by 3 publications

(3 citation statements)

References 5 publications

(1 reference statement)

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“…Ein breites Informationsangebot aus den Bereichen Lokalverwaltung, Tourismus, Arbeitsmarkt, Bildung, etc. findet sich auch bei öffentlichen Kiosksystemen, die eigentlich ursprünglich für Gesundheitsinformationen konzipiert wurden (Stevens et al 1997). 56 54In diesem Projekt wird noch die frühere Bezeichnung "BürgerBüro" verwendet.…”

Section: (Lqvfklw]xqj Ghu Lqwhuqdwlrqdohq (Qwzlfnoxqj Lp %Huhlfk ( Jrunclassified

E-Government: Elektronische Informationsdienste auf Bundesebene in �sterreich. Endbericht, Studie im Auftrag des Bundeskanzleramts

Aichholzer¹,

Schmutzer²

2012

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Section: (Lqvfklw]xqj Ghu Lqwhuqdwlrqdohq (Qwzlfnoxqj Lp %Huhlfk ( Jrunclassified

E-Government: Elektronische Informationsdienste auf Bundesebene in �sterreich. Endbericht, Studie im Auftrag des Bundeskanzleramts

Aichholzer¹,

Schmutzer²

2012

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“…They also suffered disparities in information access, facing significant challenges in accessing the internet for reasons ranging from finance, geographical location, language, culture, and computer literacy (López et al, 2011;Lorence et al, 2006). The lack of access to the internet, and subsequently online health information could lead to unequal opportunities to benefit from available health information, and result in more difficulties in patient-provider communication, decision making, and self-care and self-management (Muha et al, 1998;Stevens et al, 1997). These disadvantages can further contribute to enlarge health disparities for this group, particularly those with an annual income less than $30,000 (Lorence et al, 2006).…”

Section: Introductionmentioning

confidence: 99%

Health information seeking of low socioeconomic status Hispanic adults using smartphones

Kim

Zhang

2015

Aslib Journal of Information Management

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Purpose-Smartphones have great potential to bridge the digital divide that low-socioeconomic status (SES) Hispanics have been experiencing. However, little is known about this group's use of smartphones for health information. The purpose of this paper is to fill the gap by exploring the context in which smartphones were used for health information. Design/methodology/approach-The authors interviewed 20 low-SES Hispanic participants using the semi-structured interview method. Participants had not obtained college degrees and had annual incomes less than $30,000, but had used their smartphones for health information. The interviews were transcribed and analyzed using the qualitative content analysis method. Findings-Being economical was an important reason for low-SES Hispanic users to use smartphones for health information. The users relied heavily on public Wi-Fi to access the internet. They searched a wide range of health topics, mostly using the mobile web rather than apps. They lacked knowledge and skills to effectively using apps, evaluating the quality of health information, and comprehend information. Research limitations/implications-Having access to smartphones alone does not help bridge the digital gap for low-SES Hispanics. Interventions need to consider improving these users' smartphone literacy and health literacy, as well as improving their access to Wi-Fi services and to more quality content in Spanish. Originality/value-Prior studies speculated that smartphones could be a means to bridge digital divide experienced by the Hispanic ethnic group. This study provided empirical knowledge about how smartphones are used by these users for health information, and shed light on the design of future informational interventions.

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“…More concerns relevant to usage involve issues of health literacy, computer literacy, language, and cultural factors [8]. These disadvantages negatively impact the health of the underserved Hispanic group, as online health information provides benefits such as patient/provider communication, support of decision-making and self-care in health and lifestyle [9]. It furthermore could contribute to enlarged health disparities between racial and ethnic populations [10].…”

Section: Introductionmentioning

confidence: 99%

Health information seeking using smartphones among low SES hispanic adults in the U.S.A.

Kim

Zhang

2014

Proceedings of the 5th Information Interaction in Context Symposium

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The Internet-enabled smartphones are readily enabling ubiquitous and continuous access to information. Recent reports showed that Hispanics are more likely to own smartphones and use the mobile Internet than other racial groups in the U.S.A. However, little is known about the mobile access and use of smartphones in seeking health information for this group. This study conducted semistructured interviews with 20 low SES (socioeconomic status) Hispanics in the U.S.A. Mobile context and situations prompting the adoption of smartphones for health information seeking were explored. The results shed light on how smartphones could help the underserved Hispanics search for health information, narrowing a gap in health disparity. Furthermore, this exploratory study contributes to a more in-depth understanding of mobile context and situations in mobile health information seeking behavior.

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Health information: a role for public access systems?

Cited by 3 publications

References 5 publications

E-Government: Elektronische Informationsdienste auf Bundesebene in �sterreich. Endbericht, Studie im Auftrag des Bundeskanzleramts

E-Government: Elektronische Informationsdienste auf Bundesebene in �sterreich. Endbericht, Studie im Auftrag des Bundeskanzleramts

Health information seeking of low socioeconomic status Hispanic adults using smartphones

Health information seeking using smartphones among low SES hispanic adults in the U.S.A.

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