Groupware effectiveness in large Latin American corporations

Alanis, Macedonio; Diaz-Padilla, J.

doi:10.1109/hicss.2003.1173676

“…A study of groupware effectiveness in Latin American Corporations [Alanis and Diaz 2003] found that, despite ethnic differences between Latin America and the US and Canada, groupware tools are transforming the traditional modus operandi of Latin American organisations, resulting in distributed work schemes. Large companies in Latin America, and particularly in Mexico, are promoting collaborative work and adopting groupware tools, despite their cost and workplace implications.…”

Section: Groupware Technologiesmentioning

confidence: 99%

Cultural Bias in Information Systems Research and Practice: Are You Coming From the Same Place I Am?

Pauleen¹,

Evaristo²,

Davison³

et al. 2006

CAIS

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This article summarises an ICIS panel discussion held in December 2005 in Las Vegas on the influence of national (or ethnic) culture on IS research and practice. Based on the views of the panel members and the question and answer time with the wider audience, it was generally agreed that culture has a tremendously significant influence on IS research and practice. This influence is expressed in a bias in how research is conducted and published and how practice is conducted. The bias is usually in favour of the dominant cultural perspective. The effects of these biases, both positive and negative, are discussed and possible solutions discussed.

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“…Some examples of studies from diverse countries and regions include: (1) Alanis and Diaz-Padilla report the increasing use of e-collaboration technologies in Latin America (Mexico) [17]. [20].…”

Section: Overview Of Related Researchmentioning

confidence: 99%

Experiences From Global E-Collaboration: ContextualInfluences on Technology Adoption and Use

Munkvold

¹

2005

IEEE Trans. Profess. Commun.

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Abstract-TheThe term GLOBAL E-COLLABORATION is defined here as the use of e-collaboration technologies for supporting collaboration among organizational members in two or more countries. In line with the general focus on globalization, the research on applied e-collaboration increasingly takes on an international or global perspective [5]. So far, most of this research has been centered on the global virtual team (GVT) as the most common way of structuring global e-collaboration [6]. In general, we are still in the early stages of gaining experience on how to effectively implement and use e-collaboration technology for supporting various forms of global work. There are frequent reports of problems and challenges related to the use of these technologies in nonglobal contexts [9]-[11]. When expanding the scope of the collaboration to a global context, involving several countries with potential cultural diversity, language differences, and varying IT proficiency, this entails additional challenges for successful utilization of e-collaboration technologies [6].To enhance our understanding of the potential challenges involved in applying e-collaboration technologies on a global scale, we need accounts of practical experiences from global projects of this nature. We contribute by presenting experiences and lessons learned from the implementation and use of e-collaboration technology in two large global organizations. Based on interviews with key personnel responsible for the implementation and use of e-collaboration technologies in these organizations, we highlight several potential challenges to global e-collaboration involving technical, organizational, and cultural issues, and discuss how these issues are related to different characteristics of global implementation contexts.The next section presents a brief overview of research related to global e-collaboration, followed by a

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2005

IEEE Trans. Dependable and Secure Comput.

7

0

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Abstract-TheThe term GLOBAL E-COLLABORATION is defined here as the use of e-collaboration technologies for supporting collaboration among organizational members in two or more countries. In line with the general focus on globalization, the research on applied e-collaboration increasingly takes on an international or global perspective [5]. So far, most of this research has been centered on the global virtual team (GVT) as the most common way of structuring global e-collaboration [6]. In general, we are still in the early stages of gaining experience on how to effectively implement and use e-collaboration technology for supporting various forms of global work. There are frequent reports of problems and challenges related to the use of these technologies in nonglobal contexts [9]-[11]. When expanding the scope of the collaboration to a global context, involving several countries with potential cultural diversity, language differences, and varying IT proficiency, this entails additional challenges for successful utilization of e-collaboration technologies [6].To enhance our understanding of the potential challenges involved in applying e-collaboration technologies on a global scale, we need accounts of practical experiences from global projects of this nature. We contribute by presenting experiences and lessons learned from the implementation and use of e-collaboration technology in two large global organizations. Based on interviews with key personnel responsible for the implementation and use of e-collaboration technologies in these organizations, we highlight several potential challenges to global e-collaboration involving technical, organizational, and cultural issues, and discuss how these issues are related to different characteristics of global implementation contexts.The next section presents a brief overview of research related to global e-collaboration, followed by a

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Groupware effectiveness in large Latin American corporations

Cited by 4 publications

References 26 publications

Cultural Bias in Information Systems Research and Practice: Are You Coming From the Same Place I Am?

Cultural Bias in Information Systems Research and Practice: Are You Coming From the Same Place I Am?

Experiences From Global E-Collaboration: ContextualInfluences on Technology Adoption and Use

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