Group sensitivity training with Thai workers and managers as a process to promote inter- and intrapersonal relations, and work performance

Abstract

Relatively little attention has been paid to the use of group sensitivity training in developing nations. This study investigated the effects of group sensitivity training on the inter-and intrapersonal relations and the work performance of 20 workers and 20 managers of the Petroleum Authority of Thailand. Results show significant improvement in both inter-and intrapersonal relations for the experimental workers group, experimental managers group, and experimental mixed workers/managers group. However, significant improvement in work performance was found for both experimental and control groups.The theory and practice of small group interaction for personal and interpersonal development is well documented in the United States and other developed nations, however, less in comparison is known about its applicability and appropriateness for developing nations as they move toward greater economic complexity. Study of the generalization of group theory and practice to other cultures is important in understanding the extent to which selective borrowing of other world views by a country is suitable, feasible, desirable, and effective for its people. Furthermore, the basic principles underlying small group interaction will be enlivened when concepts and procedures are subjected across cultures. This study focuses primarily on the use of group sensitivity training as a process for human development in Thailand. The specific purpose is to test the effects of sensitivity training on inter-and intrapersonal relations and the work performance of a selected group of workers and managers employed by the Petroleum Authority of Thailand.