Recent studies have investigated the impact and effects of using batteries in connected electric vehicles as ancillary services to the electricity grid. A common assumption made is that all parked cars are connected to the grid and available for recharging or discharging. However, the level of flexibility of people's behavior is important and will affect the potential of using car batteries for regulation power. How customers will react if they are expected to recharge or discharge whenever the electric system need it, will depend on incentives and peoples willingness to adapt. This paper reviews existing research regarding electric vehicles and their interaction with the electric power system and investigate conditions for a potential use of the batteries as regulation power. The customer perspective of the electric vehicle's role on the electricity market is analyzed considering participation in the control power market.Index Terms-Plug-In Hybrid Electric Vehicles (PHEVs), Vehicle to Grid (V2G), control power, regulation power, aggregator.