GP stress and patient dissatisfaction with nights on call: an exploratory study - <i>GP stress and patient satisfaction</i>

French, David P.; McKinley, Robert K; Hastings, Adrian

doi:10.1080/028134301316982397

Cited by 17 publications

(8 citation statements)

References 11 publications

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“…Although not directly comparable due to differences in setting, population and measures, our finding of higher need for recovery being on-call (scenarios ii and iii) compared with not on-call (scenario i) shows similarities with previous findings regarding sleep quality and work-family interference among distal on-call workers Nicol and Botterill 2004;French, McKinley, and Hastings 2001;Bamberg et al 2012). Not only performing extra work in addition to a regular daytime job, but also the inherent unpredictability of 'being called or not' might have contributed to higher need for recovery in our study population.…”

Section: Discussionsupporting

confidence: 64%

“…A literature review till the year 2000 has shown that being on-call negatively impacts sleep, mental health and social life among distal on-call workers (Nicol and Botterill 2004). More recent studies on distal on-call workers have also shown increased levels of stress, anxiety, irritation and negative mood when being on-call French, McKinley, and Hastings 2001;Bamberg et al 2012). Recently, Cebola and colleagues proposed a research framework to better understand and manage the risk of distal on-call work, based on their studies in UK distal on-call railway maintenance workers.…”

Section: Introductionmentioning

confidence: 99%

“…assessing the current state of a person, will reduce recall bias (Stone and Shiffman 2002). These techniques are demanding for participants, resulting in relatively small sample sizes (French, McKinley, and Hastings 2001;Bamberg et al 2012;Cebola et al 2013). Alternatively, retrospective assessment of the different oncall scenarios allows to include larger samples of workers.…”

Section: Introductionmentioning

confidence: 99%

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Need for recovery among male technical distal on-call workers

et al. 2015

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The objectives of this study were to (1) examine whether need for recovery differs between workers (i) not on-call, (ii) on-call but not called and (iii) on-call and called, and (2) investigate the associations between age, health, work and social characteristics with need for recovery for the three scenarios (i-iii). Cross-sectional data of N = 169 Dutch distal on-call workers were analysed with multivariate logistic regression. Need for recovery differed significantly between the three scenarios (i-iii), with lowest need for recovery for scenario (i) 'not on-call' and highest need for recovery for scenario (iii) 'on-call and called'. Poor mental health and high work-family interference were associated with higher need for recovery in all three scenarios (i-iii), whereas high work demands was only associated with being on-call (ii and iii). The results suggest that the mere possibility of being called affects the need for recovery, especially in workers reporting poor mental health, high-work demands and work-family interference. Practitioner summary: On-call work is a scarcely studied but demanding working time arrangement. We examined need for recovery and its associations with age, health, work and social characteristics among distal on-call workers. The results suggest that the mere possibility of being called can affect worker well-being and need for recovery.

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Section: Discussionsupporting

confidence: 64%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Need for recovery among male technical distal on-call workers

et al. 2015

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“…JSACL is a validated tool for measuring stress and arousal levels. It has been used in a number of contexts, including general practice (French et al, 2001;Heaney et al, 1998;Porter et al, 1985). JSACL consists of 30 adjectives that describe feelings and moods; respondents use a 4-point scale to indicate how accurately each adjective matches their current state.…”

Section: Assessment Of Intelligence Quotient Affective Symptoms Extmentioning

confidence: 99%

Association between Sub-Threshold Affective Symptoms and Prefrontal Activation in Non-Clinical Population―An NIRS Study

Fujimaki¹,

Takemoto²,

Morinobu³

2014

PSYCH

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Only a few studies have examined the relationship between self-assessment of affective symptoms and brain activation in a non-clinical population. The aim of the present study was to assess this relationship and examine the underlying cortical mechanisms in a non-clinical population. Seventy-nine healthy volunteers were assessed for affective symptoms using the Zung Self-rating Depression Scale (SDS), for apathy using the Apathy Scale (AS), and for feelings of stress using the Stress Arousal Checklist (SACL). Participants also performed a serial arithmetic task according to the Uchida-Kraepelin performance test while hemoglobin concentration changes were assessed on the surface of the prefrontal cortex (PFC) using 32-channel near-infrared spectroscopy (NIRS). The activity on the right side of PFC had a significant negative correlation with the SDS score. The AS and SACL scores were positively correlated with the SDS score. Furthermore, in a multiple regression analysis, SDS scores were predicted by the activity of the right PFC, AS scores, and SACL scores. These results suggest that the association between the cortical activation changes, apathy, and feelings of stress may objectively identify individuals with sub-threshold affective symptoms.

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“…(1989 and Maslach et al (1997). The fourth factor, sleep deprivation is also one of the important sources of stress (Khuwaja et al, 2004;French et al, 2001). This is caused by their long hours and the need to be on-call.…”

Section: Figure 1 Model Measuring the Stress Level Among Doctorsmentioning

confidence: 99%

Stress of Medical Practitioners in Private Healthcare Industry

Aslam

Jamil

Tariq

2014

ASS

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Stress is a universal and inevitable component of life. The article reports findings of a study aimed to determine the sources of stress among medical practitioners in private hospitals. The context of the study is medical practitioners in private hospitals and clinics in Bahawalpur, Pakistan. Field study was conducted and primary data collection instrument was questionnaires. The questionnaire was based on five dimensions: workload, working conditions, role overload, sleep deprivation and unrealistic demands of the patients. The data was analyzed through statistical techniques using SPSS Version 16. Findings of the study revealed that sleep deprivation was the most important source of stress, followed by workload, working conditions, role overload and unrealistic demands of patients. The study provides a piece of evidence which may be used to illustrate the stress level of private practitioners in the healthcare industry in a developing country. Results of this study are useful to guide and inform healthcare management and policy measures.

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GP stress and patient dissatisfaction with nights on call: an exploratory study - GP stress and patient satisfaction

Cited by 17 publications

References 11 publications

Need for recovery among male technical distal on-call workers

Need for recovery among male technical distal on-call workers

Association between Sub-Threshold Affective Symptoms and Prefrontal Activation in Non-Clinical Population―An NIRS Study

Stress of Medical Practitioners in Private Healthcare Industry

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