Government as a Mobile Enterprise: Real-time, Ubiquitous Government

Kiki, T. El; Lawrence, Elaine

doi:10.1109/itng.2006.68

Cited by 34 publications

(32 citation statements)

References 7 publications

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“…mGovernment also includes the strategy and its implementation of all kinds of wireless and mobile technology, applications and services by the government or public institutions for the purpose of providing information and services to the citizen, business world, nonprofit organizations and for themselves [11], [13,14]. Fig.…”

Section: Overview On Mgovernmentmentioning

confidence: 99%

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mGovernment Services and Adoption: Current Research and Future Direction

Hussain¹,

Imran²

2014

IFIP Advances in Information and Communication Technology

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Abstract. With the unprecedented growth of mobile technologies, governments of both developed and developing countries have started adopting mobile services in the form of m-government. While the vendors and practitioners are heavily engaged in this transformation, the scholarly world is lagging to keep pace with the progress and to provide clear theoretical guidance for successful adoption. This paper takes a stock of scholarly publications on m-government adoption since the year 2000 and reports findings and future directions based on meta-analysis of secondary data. The articles were classified into research themes, delivery mode, theory and methods. The paper identifies the dearth of scholarly work and calls for more in-depth work to make important contribution in this area.

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Section: Overview On Mgovernmentmentioning

confidence: 99%

“…Fig. 1 shows four major domains of mGovernment: m-administration, m-communication, m-services and mdemocracy [3], [11], [13], [32]. mGovernment can be again classified into four types in terms of its interaction between entities.…”

Section: Overview On Mgovernmentmentioning

confidence: 99%

mGovernment Services and Adoption: Current Research and Future Direction

Hussain¹,

Imran²

2014

IFIP Advances in Information and Communication Technology

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“…On the other hand, M-Government should not be viewed as a new type of government, rather a new 'tool' for government. M-Government is a mix of complex strategies which is seen as a great method for improving efficiency of the traditional government tasks as it changes the working style of the government and enables the establishment of a favorable relationship between the government and the public [11].Reference [12] stated that there are four types of M-Government services categorized as Government to Government (G2G), Government to Employee (G2E), Government to Citizens (G2C), and Government to Businesses (G2B). This study mainly focuses on all of these.…”

Section: B Mobile Governmentmentioning

confidence: 99%

“…This study mainly focuses on all of these. As stated in [11], M-Government exits to apply for four main dimensions in the public sector: M-Communication, M-Democracy, M-Services, MAdministration.…”

Section: B Mobile Governmentmentioning

confidence: 99%

Flexible Service Architecture for Maritime Business Promotion Based on Mobile Technology

Yang

Yang-yang²,

Wang

et al. 2010

2010 Second International Conference on Networks Security, Wireless Communications and Trusted Computing

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The traditional inland port report and inspection rely on manual operations, working procedures of which are complicated and inefficient. This paper studies the structure model of harbor report platform which is based on the mobile technology and the mode of service innovation. In this research, mobile technology and modern information technology are used to reorganize and redesign the harbor workflow. First, the service efficiency and the satisfaction of boat runners are improved by reporting harbor via short message. Then, a mobile messaging platform is designed to deal with urgencies. Moreover, the efficiency of approvals and other process can run at high efficiency through the change of management model caused by mobile technology. Via the practical application in Shanghai Maritime Bureau, it indicates that the system can increase the service quality remarkably and increase the productivity of port. Therefore, it is worthy of being further promoted in a wider extent.

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“…M-Government stands for the use of mobile wireless communication technology within the government administration and tool for delivery of services and information to citizens and business (El-Kiki and Lawrence, 2006) . By connecting a wireless part to a wired end part, m-Government creates and guarantees mobility of information and services for the public, businesses, and the government.…”

Section: Introductionmentioning

confidence: 99%

Identifying User Requirements of Mobile Government Services in Malaysia Using Focus Group Methodch

Thunibat¹,

Zin²,

Sahari³

2011

JEGSBP

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Mobile government implementation in Malaysia is still in its very early stages -indeed a comprehensive m-Government has not been shaped yet. In this regard, we need to investigate the potential needs of users of m-Government services. In addition, there is a need to describe the factors that lead to the integration of the services provided with users' everyday practices. In this research, we examined different groups of citizens with varying needs and practices in the available technologies. Focus groups method is used to collect data. Results show that although awareness of mobile government services is reasonably high, only a small number of Malaysians actually use mobile government services. However, citizens acknowledged that mobile government services can be useful, easy to use and convenient. Moreover, both the discussion groups and the questionnaire addressed the problems, limitations, and improvement needed in mGovernment services which include information content, information presentation, system structure, search alternatives, and navigation logic.

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Government as a Mobile Enterprise: Real-time, Ubiquitous Government

Cited by 34 publications

References 7 publications

mGovernment Services and Adoption: Current Research and Future Direction

mGovernment Services and Adoption: Current Research and Future Direction

Flexible Service Architecture for Maritime Business Promotion Based on Mobile Technology

Identifying User Requirements of Mobile Government Services in Malaysia Using Focus Group Methodch

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