Governing Mobile Service Innovation in Converging Value Networks

Reuver, Mark de; Bouwman, Harry

doi:10.1109/icmb.2008.36

Cited by 24 publications

(16 citation statements)

References 157 publications

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“…Besides, previous case study research (De Reuver, 2009) indicates that too much contracts-based governance in the development phase may not lead to innovative solutions. On the other hand, too many small parties without any power-based governance in the development phase often prevents entering the implementation phase.…”

Section: Discussionmentioning

confidence: 97%

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Governance mechanisms for mobile service innovation in value networks

Reuver

Bouwman

2012

Journal of Business Research

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Section: Discussionmentioning

confidence: 97%

“…The hypotheses build from case study research (De Reuver, 2009;De Reuver, 2011). These hypotheses focus on the relationship between previously unrelated concepts of service innovation phases and governance mechanisms.…”

Section: Construction Of the Frameworkmentioning

confidence: 99%

Governance mechanisms for mobile service innovation in value networks

Reuver

Bouwman

2012

Journal of Business Research

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“…While there exists substantial research on governance of a platform's owner-developer relationship [10,39,45] and owner-consumer relationship [24,37], the owner-supplier relationship has not been investigated in comparable detail [29]. Prior studies of platform businesses have examined laws [31], norms [16], architecture [36], and pricing [4,47,48] as means of platform governance [35].…”

Section: Platform Governance In the Sharing Economymentioning

confidence: 99%

Effects of Flexibility, Security, and Information Features on Supplier Participation in the Sharing Economy: An Empirical Study

Hong

Bauer

Lee

et al. 2020

Proceedings of the Annual Hawaii International Conference on System Sciences

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Firms in the sharing economy typically offer higher flexibility but lower security of working conditions. In response to challenges from suppliers and policy makers, several platform companies are reconsidering their approach. This study examines the effects of offering sharing economy suppliers a menu of contract options, differentiated by varying levels of flexibility, security, and information transparency on their willingness to work for a platform. We focus on ridesharing, one of the largest sectors in the sharing economy, but the insights translate to other segments of this emerging sector. Using a discrete choice experiment, we find drivers' willingness to work for ridesharing generally increases when the platform offers diversified combinations of flexibility, security, and transparency. We also find evidence that suppliers' preferences to participate in the sharing economy are influenced by the working conditions in their alternative employment options.

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“…As a result, how the technological innovation would eventually create value for end-users as well as the providers of services remains obscure [8]. In the mobile domain, such critical business model design issues may especially relate to embedding the designed service and technology architecture into the organizational network to gain access to resources and capabilities, given the highly complex value networks and walled garden governance models [9]. In addition, involving the right set of stakeholders at the right moment in time in the design cycle is essential to increase the chances of bringing the service concept to a market stage [10].…”

Section: Introductionmentioning

confidence: 97%

Towards a Service Platform and Business Model for Mobile Participation

Reuver

Stein

Hampe

et al. 2010

2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)

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In an attempt to bring citizens closer to governments, electronic participation services are increasingly receiving attention. Despite technological advances regarding smartphones and georeferencing, mobile extensions to eparticipation solutions are lacking. We propose a generic service platform called mGeoWiki, which will provide a mobile interface for several participation services. Within this paper, we describe the first stages of the design research cycle, describing the problem and an initial proposed solution. We explicitly design the service concept simultaneously with the underlying business model in order to enhance the chances of eventual market success. Besides the instantiated service platform and business model, we contribute to literature by generating knowledge on how to design service platforms and business models simultaneously. Follow-up research will be conducted in a large, multi-university, international research project focusing on design and evaluation of the service platform and business model.

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Governing Mobile Service Innovation in Converging Value Networks

Cited by 24 publications

References 157 publications

Governance mechanisms for mobile service innovation in value networks

Governance mechanisms for mobile service innovation in value networks

Effects of Flexibility, Security, and Information Features on Supplier Participation in the Sharing Economy: An Empirical Study

Towards a Service Platform and Business Model for Mobile Participation

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