“…The pre-designed and pre-tested questionnaire is used for the collection of primary data (refer to Appendix Table A1). We tested the pre-designed questionnaire on 35 exporters where we asked their opinion on drawback rates (Thowseaf & Millath, 2016;Revathi et al, 2019), long-run performance (Deshmukh, 2022), harmonization (Tiwari & Singh, 2018;Mukherjee, 2020), logistics cost (Deswal, 2019;Ojha & Vrat, 2018), IGST (Kumar, 2018), filing process, technical complications (Rao, 2019), transaction cost (Khoja & Khan, 2020), etc. In the later stage (main data collection), we added a few more variables based on the suggestions from motor and pump exporters and an extensive literature review.…”