2016
DOI: 10.1002/asi.23699
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Going beyond intention: Integrating behavioral expectation into the unified theory of acceptance and use of technology

Abstract: Research on information technology (IT) adoption and use, one of the most mature streams of research in the information science and information systems literature, is primarily based on the intentionality framework. Behavioral intention (BI) to use an IT is considered the sole proximal determinant of IT adoption and use. Recently, researchers have discussed the limitations of BI and argued that behavioral expectation (BE) would be a better predictor of IT use. However, without a theoretical and empirical under… Show more

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Cited by 169 publications
(108 citation statements)
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References 81 publications
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“…TAM and UTAUT theoretically explain how attitudes and beliefs toward the use of a technology can, in part, predict whether someone will use that technology. Both models have been used successfully to predict an individual's use of technology across a wide variety of technologies, contexts, and users (Maruping, Bala, Venkatesh, & Brown, 2017;Mortenson & Vidgen, 2016).…”
Section: Adoption Of Collaborative Systemsmentioning
confidence: 99%
“…TAM and UTAUT theoretically explain how attitudes and beliefs toward the use of a technology can, in part, predict whether someone will use that technology. Both models have been used successfully to predict an individual's use of technology across a wide variety of technologies, contexts, and users (Maruping, Bala, Venkatesh, & Brown, 2017;Mortenson & Vidgen, 2016).…”
Section: Adoption Of Collaborative Systemsmentioning
confidence: 99%
“…Perceived usefulness is defined as "the degree to which an individual believes that using a particular system would enhance his or her job performance" while perceived ease of use is defined as "the degree to which an individual believes that using a particular system would be free of physical and mental effort." [20].…”
Section: B Instrumentsmentioning
confidence: 99%
“…Ab Aziz and Siang (2014) pointed out multimedia as being able to process texts and media of graphics, images, audio, animation, or video under the same working environment through the integration of computers . It implied to the program presentation with the combination of two or more than two different media to present static and dynamic sound and light effects (Maruping, Bala, Venkatesh, & Brown, 2017). Freina and Ott (2015) explained that "multimedia" did not simply present single message diversely but could complementarily apply various types of media to have the integrated effect exceed the independent application of media.…”
Section: Computer Multimedia Teachingmentioning
confidence: 99%