Gewalt und Diskriminierung am Arbeitsplatz

Abstract

Violence in the workplace is a widespread problem that manifests itself in very different forms. The consequences for victims and companies are equally diverse. Sexual harassment is a special form of violence at the workplace. Violence may come from external perpetrators (attacks on cashiers) or from persons inside a company or establishment (colleagues, patients, people in care). Statutory accident insurance institutions in Germany (UV, "Unfallversicherungsträger") receive approximately 16,000 occupational injury reports per year that resulted from violence and led to extended incapacity to work. The numbers are increasing steadily. Particularly affected by violence are people working in healthcare and social welfare. Both psychological and physical violence can lead to severe disorders such as post-traumatic stress disorder (PTSD). To avoid violence, technical, organisational, and personal protective measures are needed. The training of de-escalation officers in the areas affected can be helpful. For victims of psychological and physical violence in the workplace, the UV offers special psychotherapeutic support and recommends the training of first-aiders.

Discrimination in In-Patient Geriatric Care: A Qualitative Study on the Experiences of Employees with a Turkish Migration Background

“…Discrimination (Latin: discriminare) stands for "separating" or "making distinctions" and/or "segregating" [4]. Discrimination is an everyday phenomenon for carers with a migrant background, both in out-patient and in-patient care [5][6][7][8][9][10]. In this context, a distinction is made between institutional and interpersonal discrimination.…”

Psychosoziale Belastungen und Beanspruchungen in der Altenpflege: Vergleich zwischen Pflegekräften mit und ohne Migrationshintergrund

“…Der demografische Wandel wird als dessen Hauptursache angesehen. Des Weiteren werden folgende Faktoren verantwortlich dafür gemacht: Unvereinbarkeit von Beruf und Privatleben, mangelnde Aufstiegschancen, ungüns-tige Arbeitszeiten, geringe Vergütung, mangelnde Attraktivität des Pflegeberufs und Nachwuchskräftemangel [4,5,20,23,30]. Als eine weitere Ursache wird die geringe Verweildauer im Pflegeberuf angeführt, die mit den hohen physischen und psychosozialen Arbeitsbelastungen und den daraus resultierenden Beanspruchungsfolgen im Zusammenhang steht [5,22,28,47].…”

The Extent of Psychosocial Distress among Immigrant and Non-Immigrant Homecare Nurses—A Comparative cross Sectional Survey

“…The nursing personnel must become aware of the severely negative effects of discrimination on the individual's health, and supervisors have to become competent in evaluating situations as critical and then setting limits to get possible threats under control to the favor of their employees. Corresponding qualification measures are available [94].…”