Getting Lost in Buildings

Carlson, Lauri; Höelscher, Christoph; Shipley, Thomas F.; Dalton, Ruth

doi:10.1177/0963721410383243

Cited by 148 publications

(104 citation statements)

References 17 publications

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“…It is believed that three factors contribute to the ease of getting lost in buildings during wayfinding: the spatial structure of buildings, cognitive maps created during wayfinding and the individual strategies and spatial abilities of the user (Carlson et al, 2010;Hölscher et al, 2006). At this point, we only account for the structure of the building itself for several reasons.…”

Section: 2mentioning

confidence: 99%

“…Second, an algorithm that supports wayfinding in various building settings and for various user typologies should be independent of specific spatial-cognitive abilities of a certain user. Also, not all users of a building are at the same level in terms of ability, strategy selection or experience (Carlson et al, 2010). Third, the algorithm is developed for aiding unfamiliar users in their wayfinding tasks.…”

Section: 2mentioning

confidence: 99%

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Evaluating suitability of the least risk path algorithm to support cognitive wayfinding in indoor spaces: An empirical study

et al. 2014

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Section: 2mentioning

confidence: 99%

Section: 2mentioning

confidence: 99%

Evaluating suitability of the least risk path algorithm to support cognitive wayfinding in indoor spaces: An empirical study

et al. 2014

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“…According to [47], people often get lost in buildings because of three contributing factors: the spatial structure of the building, the cognitive maps that they construct as they navigate, and their own strategies and spatial abilities.…”

Section: Getting Lost and Odd Behavioursmentioning

confidence: 99%

A receptionist robot for Brazilian people: study on interaction involving illiterates

Trovato¹,

Ramos

Azevêdo

et al. 2017

Paladyn, Journal of Behavioral Robotics

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Abstract:The receptionist job, consisting in providing useful indications to visitors in a public office, is one possible employment of social robots. The design and the behaviour of robots expected to be integrated in human societies are crucial issues, and they are dependent on the culture and society in which the robot should be deployed. We study the factors that could be used in the design of a receptionist robot in Brazil, a country with a mix of races and considerable gaps in economic and educational level. This inequality results in the presence of functional illiterate people, unable to use reading, writing and numeracy skills. We invited Brazilian people, including a group of functionally illiterate subjects, to interact with two types of receptionists differing in physical appearance (agent v mechanical robot) and in the sound of the voice (human like v mechanical). Results gathered during the interactions point out a preference for the agent, for the humanlike voice and a more intense reaction to stimuli by illiterates. These results provide useful indications that should be considered when designing a receptionist robot, as well as insights on the effect of illiteracy in the interaction.

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“…Di↵erent factors may make this easier or harder [14]. For example, Weisman [15] identified visual access, architectural di↵erentiation, signage, and floorplan configuration to contribute to the ease (or di culty) of wayfinding situations.…”

Section: Wayfinding and Wayfinding Assistance In Multi-level Settingsmentioning

confidence: 99%

Up, Down, Turn Around: Assisted Wayfinding Involving Level Changes

Bigler

Brügger

Utzinger

et al. 2014

Spatial Cognition IX

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Both maps and verbal descriptions have been shown to be an effective wayfinding assistance. However, most studies investigating these aids have been performed in two-dimensional spaces that ignore level changes. It seems less clear that both types of assistance work equally well in settings that involve going up some stairs or taking an elevator. In this paper, we present a study that had participants follow a route in a multi-level setting involving several level changes while being assisted by either a textual description or a sketch map. Results indicate that both types of assistance are effective and that the few differences in performance that we discovered can be attributed to differences in the employed wayfinding strategies rather than differences in the assistance types. Our findings have implications for the design of (mobile) assistance services that aim at using graphical instructions for guiding users seamlessly through indoor and outdoor environments. Abstract. Both maps and verbal descriptions have been shown to be an e↵ective wayfinding assistance. However, most studies investigating these aids have been performed in two-dimensional spaces that ignore level changes. It seems less clear that both types of assistance work equally well in settings that involve going up some stairs or taking an elevator. In this paper, we present a study that had participants follow a route in a multi-level setting involving several level changes while being assisted by either a textual description or a sketch map. Results indicate that both types of assistance are e↵ective and that the few di↵erences in performance that we discovered can be attributed to di↵erences in the employed wayfinding strategies rather than di↵erences in the assistance types. Our findings have implications for the design of (mobile) assistance services that aim at using graphical instructions for guiding users seamlessly through indoor and outdoor environments.

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Getting Lost in Buildings

Cited by 148 publications

References 17 publications

Evaluating suitability of the least risk path algorithm to support cognitive wayfinding in indoor spaces: An empirical study

Evaluating suitability of the least risk path algorithm to support cognitive wayfinding in indoor spaces: An empirical study

A receptionist robot for Brazilian people: study on interaction involving illiterates

Up, Down, Turn Around: Assisted Wayfinding Involving Level Changes

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