2024
DOI: 10.17705/1thci.00098
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Generative AI, Why, How, and Outcomes: A User Adoption Study

Abstract: Abstract:Organizations struggle to find ways to improve employees' performance. To date, little research has empirically examined the relationship between enterprise social media use and knowledge workers' performance. Using social capital theory and the broaden-and-build theory of positive emotions as our theoretical framework, we investigate the relationship between enterprise social media use and knowledge workers' performance. We tested our research model by collecting data from employees working for a lar… Show more

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Cited by 40 publications
(34 citation statements)
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References 73 publications
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“…The social media scale consists of 5 items adapted from the study developed by (Zhang et al, 2018). This scale was further validated by Moqbel and Nah (2017). A sample item is 'I am allowed to use the organizational social media system to post-take updates on work projects'.…”
Section: Social Mediamentioning
confidence: 99%
“…The social media scale consists of 5 items adapted from the study developed by (Zhang et al, 2018). This scale was further validated by Moqbel and Nah (2017). A sample item is 'I am allowed to use the organizational social media system to post-take updates on work projects'.…”
Section: Social Mediamentioning
confidence: 99%
“…Some other researchers also reveal that the use of ESM contributes positively to business performance [39,40]. This is what triggers organizations to choose ESM as knowledge sharing media [39,41]. The statements of several previous researchers also confirm this.…”
Section: A Knowledge Sharing In Organizationsmentioning
confidence: 78%
“…Based on the understanding of Ref. [41], ESM is not like general social media (Facebook, Twitter, and others). ESM is an integrated platform allowing users to post something related to their work.…”
Section: B Enterprise Social Mediamentioning
confidence: 99%
See 1 more Smart Citation
“…The research results of Moqbel and Fui-Hoon Nah (2017) suggest that corporate social media use can increase workplace integration, which further enhances performance directly and indirectly through positive emotions. Corporate social media use also has a direct relationship with performance.…”
Section: The Sources Of Information About a Job Vacancymentioning
confidence: 95%