Gender Effects in Perceptions of Robots and Humans with Varying Emotional Intelligence

Effects of Assistive Robot Behavior on Impressions of Patient Psychological Attributes: Vignette-Based Human-Robot Interaction Study

“…It seems that what the robot says is the single most important factor in how emotionally intelligent the robot is perceived. However, another study [44] found that the robot assigned gender (indicated through name), in addition to what the robot said influenced how emotionally intelligent the robot was perceived to be.…”

“…We thus proposed that EI is needed in social robots that are to operate in the health care setting. To our knowledge, only a couple of studies have so far investigated EI in robots [43,44] and have found that people do expect and detect differences in EI in robot agents and that these differences influence how much robots are trusted [43]. It is thus important to understand people’s perceptions of robots’ EI in the context of patient care.…”

Factors that influence robot acceptance

“…如Chang等人 [40] 在对台湾懂技术的婴儿潮一代的研究 中发现, 大部分被试都倾向于喜欢女性化和外向的声 音(extroverted voices), 但也有研究者发现人们对与自 己同性别声音的机器人态度更为积极 [41] . 除了单纯的 人情感智能(emotional intelligence, EI) [42] 和社会能动性 (social agency)的判断 [43] . 机器人的视觉特征、触觉特征和听觉特征相对而 言是其静态的特征, 而机器人的行为和动作等动态特 征同样会影响人们对机器人的接受度.…”

“…当我们在对机器人进行人类知觉时, 大多数情况 下我们在进行拟人化过程 [20] . [127] 判断其年龄、性别甚至其 种族 [128] , 同时还会将适用于人类的社会规则赋予机器 人, 如性别角色 [42,129,130] 、种族偏见 [100] 等. 这些反应不 仅体现在成人身上, 在儿童身上也已有体现 [53] , 在识别 拟人化机器人时, 类似人类面孔识别的面孔倒置效应 都同样会出现 [131] .…”

A possibility of inappropriate use of gender studies in human-robot Interaction

“…Another study showed a gender stereotype in occupational roles; a male robot was preferred in a scenario involving a job position related to security and a female robot was preferred in a scenario involving a job position related to healthcare (Tay et al 2014). Moreover, it has recently been revealed that humans' perception of emotional intelligence, including empathy in other humans and gendered robots, was affected by their stereotypical genderbased expectations such as females having higher emotional intelligence than males (Chita-Tegmark et al 2019).…”