Gamified environmental interpretation as a strategy for improving tourist behavior in support of sustainable tourism: The moderating role of psychological distance

Frías‐Jamilena, Dolores M.; Fernández-Ruano, M. Lina; Peña, Ana Isabel Polo

doi:10.1016/j.tourman.2022.104519

Cited by 33 publications

(18 citation statements)

References 107 publications

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“…In addition, the present study empirically demonstrated the mediating role of psychological distance between environmental literacy and collaborative consumption. This finding aligns with recent studies highlighting that the positive impact of environmental knowledge on pro‐environmental behavior (i.e., waste separation) gets stronger when climate change is perceived as a proximal threat (Chen et al, 2022; Frías‐Jamilena et al, 2022). Last but not least, to the extent of the authors' knowledge, this study investigated the role of collectivism in correlation with collaborative consumption for the first time in literature.…”

Section: Discussionsupporting

confidence: 91%

“…In prior literature, the psychological distance of climate change was found to shape the impact of environmental literacy on collaborative consumption (Fernández‐Ruano et al, 2022; Frías‐Jamilena et al, 2022). In a very recent study, Fernández‐Ruano et al (2022) collected data from British and American potential visitors to Spain and conducted a quasi‐experimental design.…”

Section: Literature Reviewmentioning

confidence: 97%

“…Their findings illustrated that when a destination utilizes promotion to increase the participants' environmental awareness, tourists become more motivated to prefer this destination over the alternatives, enhancing destination brand perceptions. However, the impact of environmental knowledge on the tourists' pro‐environmental behavior was found to be stronger when the destination was perceived as psychologically close (Frías‐Jamilena et al, 2022). Similarly, in a most recent study, Chen et al (2022) illustrated that an increase in one's environmental cognition induced waste separation behavior.…”

Section: Literature Reviewmentioning

confidence: 99%

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The role of environmental literacy, psychological distance of climate change, and collectivism on generation Z's collaborative consumption tendency

Aktan

Kethüda

2023

J of Consumer Behaviour

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Parallel with increasing concerns about climate change and the emergence of sharing platforms, collaboration in consumption has become prominent, especially among Generation Z consumers. Drawing upon the self‐determination and construal‐level theories, the present study proposes a pioneering moderated‐mediation model that delineates Generation Z consumers' collaborative consumption tendency. Data were collected among 455 respondents in an emerging economy (i.e., Turkey) via a non‐probabilistic purposive sampling technique. Furthermore, a covariance‐based structural equation modeling was utilized to test the proposed causal relationships between environmental literacy, collaborative consumption tendency, the psychological distance of climate change, and collectivism. The study findings highlighted that environmental literacy affects collaborative consumption tendency, while the strength of the relationship is augmented for respondents who were self‐reportedly collectivists. Furthermore, the findings revealed that the psychological distance of climate change mediates the relationship between environmental literacy and collaborative consumption tendency, while the magnitude of the mediation effect is amplified in collectivist participants. Based on the empirical findings, the present study extends self‐determination and construal‐level theory while offering strategic directions and insights for sharing platform industry.

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Section: Discussionsupporting

confidence: 91%

Section: Literature Reviewmentioning

confidence: 97%

Section: Literature Reviewmentioning

confidence: 99%

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The role of environmental literacy, psychological distance of climate change, and collectivism on generation Z's collaborative consumption tendency

Aktan

Kethüda

2023

J of Consumer Behaviour

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“…Fewer studies have examined the joint effects of the negative psychological effects of gaming and the psychological mechanisms of pro-social behaviour on consumer behaviour. Recent studies have shown that environmental narratives in gaming environments can enhance self-efficacy and thus have a positive impact on environmental behaviour [ 52 ]. In line with their findings, our paper builds on this by further investigating the psychological mechanisms inherent in socially responsible games from the perspective of influencing game exit, extending research on platforming strategies, gamification design and pro-social behaviour to demonstrate that socially responsible elements as part of game affordances can increase the long-term use of game strategies.…”

Section: Discussionmentioning

confidence: 99%

Research on the Impact of Pro-Environment Game and Guilt on Environmentally Sustainable Behaviour

Chen

Zhang

Qin-fang

2022

IJERPH

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Game strategies are widely used by companies to attract users and increase their stickiness. At the same time, the protection of the ecological environment is also an important expression of corporate social responsibility. This paper explores the integration of social responsibility with gaming strategies from the psychological perspective of game withdrawal, and explores the incorporation of social responsibility as an element in gamification design to reduce user withdrawal behaviour, thereby increasing individual’s environmentally sustainable behaviour. We evidenced our hypothesis through two studies. Study one proved our hypothesis by recruiting 106 university undergraduates (from Wuhan University, mean age 20, of whom 47 were female and 59 were male) to prove our hypothesis by recalling previous experiences with different types of games. Study two further tested our hypothesis by manipulating participants’ guilt through randomly recruiting 196 participants (mean age 35, of whom 88 were female and 108 were male, 35 of them were students, 107 were office workers and 54 were from other sectors) from different industries through the questionnaire research website Credamo. The findings show that incorporating social responsibility elements into the design of games can make users engage in pro-social behaviour while playing the game, and the guilt that users feel because of the game will be compensated by pro-social behaviour, thus reducing the game frequency and duration and improving the intent of pro-social behaviour. At the same time, players’ self-control moderates the effect of guilt on game play volume under a socially responsible gamification design.

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“…Positive cognitive and affective responses can induce positive behavioral responses, including revisit intentions and word-of-mouth intentions (Y. S. Cheng et al, 2019;Kuo et al, 2018). Many researchers also found effective environmental interpretations can enhance tourists' pro-environmental knowledge, attitudes, and behavioral intentions (Frı´as-Jamilena et al, 2022;Z. Huang et al, 2022).…”

Section: Literature Reviewmentioning

confidence: 99%

How Do Voice Characteristics Affect Tourism Interpretation Purchases? An Empirical Study Based on Voice Mining

Wang

Yang

Wang

et al. 2023

Journal of Travel Research

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This study investigates how voice characteristics (i.e., speech rate, loudness, pitch) affect interpretation purchases in digital interpretation platforms through the lenses of signaling theory and nonverbal communication. Based on auditory and transactional data from a leading digital interpretation platform in China, this study uses voice mining techniques to extract voice characteristics and examine their effects on interpretation purchases. Findings demonstrate the significant positive effects of speech rate and the significant inverted U-effects of loudness and pitch on interpretation purchases. This study thus extends tourism interpretation research focused on traditional forms to digital interpretation platforms and provides empirical evidence that nonverbal signals (voice characteristics) matter in tourism interpretation purchases. Findings also offer practical implications for tourism interpretation innovation and platform operation.

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Gamified environmental interpretation as a strategy for improving tourist behavior in support of sustainable tourism: The moderating role of psychological distance

Cited by 33 publications

References 107 publications

The role of environmental literacy, psychological distance of climate change, and collectivism on generation Z's collaborative consumption tendency

The role of environmental literacy, psychological distance of climate change, and collectivism on generation Z's collaborative consumption tendency

Research on the Impact of Pro-Environment Game and Guilt on Environmentally Sustainable Behaviour

How Do Voice Characteristics Affect Tourism Interpretation Purchases? An Empirical Study Based on Voice Mining

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