Communication and Group Decision Making 1996
DOI: 10.4135/9781452243764.n3
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Functional Theory and Communication in Decision-Making and Problem-Solving Groups: An Expanded View

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Cited by 84 publications
(61 citation statements)
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“…For example, Hirokawa and colleagues (Gouran & Hirokawa, 1996;Hirokawa, 1982aHirokawa, , 1982bHirokawa & Pace, 1983) laid out a set of decision-making functions that groups should pursue to make quality decisions. One might argue that in their set of functional codes, disagreement-based features of discussion likely are examples of group-centric speech because, in principle, it takes two (or more) to argue and to reach consensus, whereas other types of functional contributions, for example, orientation (depending on the coding scheme used) do not require the same type of interdependence, and may be more egocentric in nature.…”
Section: Functional Approaches To Group Communicationmentioning
confidence: 99%
“…For example, Hirokawa and colleagues (Gouran & Hirokawa, 1996;Hirokawa, 1982aHirokawa, , 1982bHirokawa & Pace, 1983) laid out a set of decision-making functions that groups should pursue to make quality decisions. One might argue that in their set of functional codes, disagreement-based features of discussion likely are examples of group-centric speech because, in principle, it takes two (or more) to argue and to reach consensus, whereas other types of functional contributions, for example, orientation (depending on the coding scheme used) do not require the same type of interdependence, and may be more egocentric in nature.…”
Section: Functional Approaches To Group Communicationmentioning
confidence: 99%
“…Functional theory suggests that effective communication for group problem solving relies on appropriate member interaction (Gouran & Hirokawa, 1996) but does not reveal what that interaction looks like. Cost-benefit analysis is also recognized as an essential element (Bazerman & Neale, 1992).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Consideration of participant and contextual variations, akin to Gouran and Hirokawa's (1996) ''functional constraints,'' might shed light on which factors obstruct democratic deliberation.…”
Section: Ideas For Future Researchmentioning
confidence: 99%
“…The analytic aspect of deliberation involves four steps: creating a solid information base, identifying and prioritizing key values, identifying a broad range of solutions, and weighing the pros and cons of decisions (Gouran & Hirokawa, 1996). This entails processing both factual information and the vantage points of affected parties with often conflicting values and viewpoints (Benhabib, 1996).…”
Section: Criteria For Assessmentmentioning
confidence: 99%