Functional requirements for an electronic records management system for court records

Hussin, Nurussobah; Johare, Rusnah

doi:10.1533/9781780634357.1.73

Cited by 7 publications

(5 citation statements)

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“…A review of the literature reveals many current studies on ERMSs, but only a handful deal with identifying factors that influence the acceptance and use of an ERMS in the O&G sectors in low-and middle-income countries and how they could help top management develop their records system. The study of ERMS initiatives has begun in recent years in some public sectors in developed and developing nations (Bunawan et al, 2014;Hussin et al, 2013;Ngoepe and Ngulube, 2016;Nguyen et al, 2016). Previous studies have focused on general factors influencing the adoption of an ERMS.…”

Section: Literature Reviewmentioning

confidence: 99%

Users' acceptance of an electronic record management system in the context of the oil and gas sector in Yemen: an application of ISSM-TAM

Hawash

Asma'

Mokhtar

et al. 2021

IJMED

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The use of information systems success model (ISSM) combined with the technology acceptance model (TAM) in this study focuses on new technology acceptance. Specifically, it aims to measure users' behaviours and acceptance of an ERMS. This study utilises a survey of employees in the O&G sector in Yemen, with a total 415 survey questionnaires collected. Data analysis was performed by deploying structural equation modelling (SEM) using Smart-PLS (v.3.2.8). The results reveal that users in the O&G sector are influenced by six factors [system quality (SQ), information quality (IQ), service quality (SRQ), perceived ease of use (PEOU), perceived usefulness (PU), and trust (TRU)] in their acceptance of an ERMS. The results show all of these factors and R-square values have a significant influence on employees' intentions to accept ERMS in the O&G sector.

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Section: Literature Reviewmentioning

confidence: 99%

Users' acceptance of an electronic record management system in the context of the oil and gas sector in Yemen: an application of ISSM-TAM

Hawash

Asma'

Mokhtar

et al. 2021

IJMED

View full text Add to dashboard Cite

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“…A review of the literature shows many recent articles on ERMS but only a very few dealing with the influencing factors of ERMS adoption in the O&G sectors of developing countries and how they can contribute to improving their records management. The study of ERMS initiatives began in recent years following implementation by some public sectors both in developed and developing countries such as the UK, the USA and South Africa (Hussin et al , 2013; Johnston and Bowen, 2005; Ngoepe, 2016; Nguyen et al , 2008, 2016). Prior studies have focused on broad factors that influence ERMS adoption.…”

Section: Literature Reviewmentioning

confidence: 99%

The adoption of electronic records management system (ERMS) in the Yemeni oil and gas sector

Hawash

Mokhtar

Yusof

et al. 2020

RMJ

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Purpose Identification of factors for electronic records management system (ERMS) adoption is important as it allows organizations to focus their efforts on these factors to ensure success. The purpose of this paper is to identify the factors that influence ERMS adoption in the Yemeni oil and gas (O&G) sector. Design/methodology/approach This paper conducts a systematic literature review (SLR) to extract the most common factors that could facilitate successful ERMS adoption. Information technology (IT) experts were asked to rank the extracted factors via an e-mail questionnaire and to recommend specific critical success factors that must be given extra attention to increasing the success of ERMS adoption. Essentially, the proposed methodology is technology-organization-environment (TOE) modeling to examine the important factors influencing decision-makers in the Yemeni O&G sector regarding ERMS adoption. Findings This paper identifies factors influencing ERMS adoption based on SLR and an expert-ranking survey. The data that were collected from IT experts were analyzed using the statistical package for the social sciences. The results showed that only 12 out of 20 factors were significant. The experts then added three new factors, resulting in 15 significant factors classified into the three dimensions as follows: technology, organization and environment. Originality/value Limited studies have been carried out in the context of the O&G sector, even among developed countries such as Canada, the UK and Australia. These studies have focused on a limited number of factors for ERMS adoption targeting better utilization of human resources, faster and more user-friendly system responses and suitability for organizational ease. This paper explores the factors that may prove useful in adopting of ERMS in the O&G sector of developing countries, similar to Yemen.

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“…It has been reported that, from the perspective of IS and technology acceptance, the theoretical models of IS success (DeLone and McLean, 1992, 2003), the Technology Acceptance Model (TAM) (Davis, 1989),the theory of planned behavior (TPB) (Ajzen, 1985), the model combined with TAM and TPB (C-TAM-TPB) (Taylor and Todd, 1995), the Unified Theory of Acceptance and Use of Technology (UTAUT) (Venkatesh et al , 2003), and other models (Standish Group, 1995; Poon and Wagner, 2001; Ab Aziz et al , 2018; Hussin and Johare, 2014; Iivari, 2005; Lewellen, 2015; Smith, 2016) facilitate effectiveness in the human–technology interaction based on the IS. The aforementioned theories in the IS field were considered applicable to the field of RM (Pan, 2017).…”

Section: Theoretical Foundationmentioning

confidence: 99%

Exploring the mechanisms for records management’s digital transformation: a case study from China

Yang

Shi

2020

RMJ

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Purpose The purpose of this study is to explore the mechanisms underlying the transformation of records management (RM) to digital processes in the context of electronic records management systems (ERMS). The aim is to facilitate the evaluation of the long-term performance of ERMS and the effectiveness of the current standards. Design/methodology/approach Qualitative methods, such as participant observation and the constructivist grounded theory, were applied on a case of ERMS implementation in the Chinese public sector. Findings The results revealed that the application of transition-oriented ERMS would stimulate restructuring in the RM pattern and expectation on the functions of ERMS, with information quality underlying as a key challenging factor. The above-stated factors together drive the digital transformation of RM. A model for this mechanism is provided in the present study. Research limitations/implications The selected case serves as an example for the cases that are not conditional on enforcing the electronic documents and RMS. As preliminary research, only one case has been studied here. However, it is possible to conduct other case studies to develop a further understanding of the transformation process. Originality/value The novelty of the present study is that it draws attention to the challenges encountered in moving RM towards digital transformation, by providing a theoretical foundation for developing sustainable evaluations of the ERMS and the associated current standards.

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Functional requirements for an electronic records management system for court records

Cited by 7 publications

References 0 publications

Users' acceptance of an electronic record management system in the context of the oil and gas sector in Yemen: an application of ISSM-TAM

Users' acceptance of an electronic record management system in the context of the oil and gas sector in Yemen: an application of ISSM-TAM

The adoption of electronic records management system (ERMS) in the Yemeni oil and gas sector

Exploring the mechanisms for records management’s digital transformation: a case study from China

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