Fueling ecological neglect in a manufactured tourist city: planning, disaster mapping, and environmental art in Cancun, Mexico

Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda

“…Given the nature of the industry, hospitality and tourism companies may possibly face more particular environmental risks ( Böhm & Pfister, 2011 ; Cunliffe, 2004 ; Hillman, 2019 ), such as the weather conditions and climate change ( Ballotta et al, 2020 ; Bentley et al, 2010 ; Córdoba Azcárate, 2019 ; de Urioste-Stone, 2016 ; Hopkins & Maclean, 2014 ; Steiger et al, 2019 ; Tang & Jang, 2011 ), which will result in financial risks ( Franzoni & Pelizzari, 2019b ) and other types of business risks for companies.…”

Crisis in the city? A systematic literature review of crises and tourism cities

“…As noted, the systematic review revealed that there was a lack of focus on cities in the literature on tourism crises, with only a few studies published each year on this topic for the past two decades. The exception were the last few years, when the topic started to gain more traction with researchers (e.g., Cassinger et al, 2018;Córdoba Azcárate, 2019;Faisal et al, 2020aFaisal et al, , 2020bGonzález-Pérez, 2020;Musavengane et al, 2020;Qiu et al, 2020;U & So, 2020). This trend is expected to continue with more studies emerging on this topic as a result of the devastating effects of the current pandemic on tourism cities and the tourism sector in general (UNWTO, 2021).…”

“…The first stagepreparedness and planning -covered aspects related to stakeholder collaboration and cooperation (Çakar, 2018), crisis management plans and strategies (Agustan & Kausar, 2019;Chan, 2011;Orchiston & Higham, 2016), risk reduction related topics (Agustan & Kausar, 2019;Arce et al, 2017;Córdoba Azcárate, 2019;Qiu et al, 2020), and crisis learning (Orchiston & Higham, 2016). The last stage resolution and reflection -included topics related to lessons learned by organizations (Henderson, 1999;Ladkin et al, 2008;Tse et al, 2006), and knowledge management (Faisal et al, 2020a).…”