From trips to telcos — next generation service portals

Thompson, Simon G.; Cioffi, Marco; Gharib, Hamid; Giles, Nick; Li, Y.; Nguyen, Tri-Dung

doi:10.1007/s10550-006-0018-9

Cited by 5 publications

(3 citation statements)

References 13 publications

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“…One approach to this is discussed in Thompson et al [5]. It involves providing a goal for a process to achieve and from this goal the actual run-time process is built using descriptions of the various process components at the engine's disposal.…”

Section: Sae and Processesmentioning

confidence: 99%

Improving product launch times and product design through a service assembly environment

Roberts¹

2006

BT Technol J

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Surely it must be possible to bring products to market faster and do it cheaper? These two requirements have for many years challenged the entire telecommunications industry. Complexity is a characteristic of today's communications environments. Making this complexity manageable is the key to enabling these requirements to be met, but how? Within the intelligent network's area it has been possible to break down the needs of the customer into a series of blocks that can be designed and deployed in flexible arrangements. To design and run these blocks two environments are used, the service assembly environment (SAE) and the service execution environment. This paper will look at the former to examine what steps need to be taken to apply these principles to the full range of communications products that a large telecommunications company like BT offer. This paper defines the SAE as including both the design phase of a product as well as its deployment into the portfolio and systems.

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Section: Sae and Processesmentioning

confidence: 99%

Improving product launch times and product design through a service assembly environment

Roberts¹

2006

BT Technol J

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“…Taking EM2I apart, the individual characters in the term, electronic marketplace "EM" aspect itself has already attracted many researchers discussing its constructing approaches, for example, "portal" [33], "hub" [32], "exchanges" [22], broker [29], "mediator" [18] and "facilitator" [17] in electronic commerce. Issues of "uncertainty" [3] and "complexities" [16] during the EMp construction drive even more researchers to theories and approaches [37].…”

Section: Em2i As a Research Areamentioning

confidence: 99%

“…Business information exchange implies many concepts -wire, network, switch, relay, brokerage, mediation, etc. Contemporary researches often used the terms like portal [33], hub [32], exchanges [22], broker [29], mediator [18] and facilitator [17] to describe EMp construction. In all these term usages, there is a common intention that the constructed systems must support a common place or network that could correctly relay or switch the passing information without changing its underlying meaning.…”

Section: Target Area Of Em2i: Electronic Marketplacementioning

confidence: 99%

A Term in Search of the Infrastructure of Electronic Markets

Guo¹

IFIP International Federation for Information Processing

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Business Interoperability on E-Marketplace

Guo¹

IFIP — The International Federation for Information Processing

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Tbe increasing demand for doing business online calls for higber business interoperability on e-markctplaces (EMp). Tbis drives the development of integration technologies for improving EMp functions. This paper argues that by comparing thc cost of business interoperability on EMp brougbt by the integration technology, finns will more favoUT joining in public EMp than selfbuilding private EMp. In this shift, three integration factors of standard flexibility, service provision and semantic integration are constantly improving EMp functions, which lead to an overall reduction of interaction cost for business interoperation. Tbis will change business behavioUTS and corporate strategies of most finns and have important implications for frrms to make strategies ofhow to treat EMp to increase business interoperability.

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From trips to telcos — next generation service portals

Cited by 5 publications

References 13 publications

Improving product launch times and product design through a service assembly environment

Improving product launch times and product design through a service assembly environment

A Term in Search of the Infrastructure of Electronic Markets

Business Interoperability on E-Marketplace

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