From preparedness to coordination: operational excellence in post-disaster supply chain management in Africa

Botchie, David; Damoah, Isaac Sakyi; Tingbani, Ishmael

doi:10.1080/09537287.2019.1680862

Cited by 15 publications

(13 citation statements)

References 59 publications

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“…It is argued that training is needed to ensure that staff members understand the mission and protocol of their organizations, and that distance learning is being adopted as a means of delivering the training and disseminating humanitarian principles to personnel. According to the authors, training through distance learning has also been used as a way to enhance accountability to beneficiaries and donors Botchie et al (2019) This paper explored the critical success factors for operations in postdisaster management. It reported that human resource management is a critical factor, and that the way HR are organized within the aid organization affects their ability to respond effectively to disaster.…”

Section: Results and Recommendationsmentioning

confidence: 99%

“…Therefore, the majority of the studies have either conducted interviews or performed analysis of barriers and critical success factors for humanitarian supply chains (e.g. Botchie et al (2019), , ), Ghasemian Sahebi et al (2017, Yadav and Barve (2015), among others). Very few studies have adopted quantitative methods, such as surveys.…”

Section: Results and Recommendationsmentioning

confidence: 99%

“…Considering the HRM practices identified in the studies analyzed, some important lessons can be provided. First, there is a general awareness that human resource management is a critical factor for HSCM because it impacts on the ability of humanitarian organizations to adequately prevent, prepare for and respond to disasters (Botchie et al 2019;Rajakaruna and Wijeratne 2019). In particular, HRM is a core strategy during preparedness activities for disaster response, helping to mitigate risks and to develop the capacities needed for humanitarian workers (Yadav and Barve 2015;Yadav and Barve 2019).…”

Section: Results and Recommendationsmentioning

confidence: 99%

See 2 more Smart Citations

The human side of humanitarian supply chains: a research agenda and systematization framework

Fiorini

Jabbour

et al. 2021

Ann Oper Res

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Humanitarian operations are increasingly receiving attention due to the numerous recent disasters and crises caused by both natural and man-made events, from mass human exodus to pandemics such as COVID-19. The successful management of humanitarian supply chains requires the effective use of human resource practices, which in turn requires strong leadership in the so-called ‘soft side’ of management. This study aims to investigate the current status of research on the human aspects of humanitarian supply chains. Through a systematic and comprehensive literature review, encompassing an original codification and in-depth analysis of journal articles, this work provides a research agenda and a number of lessons concerning human resource management (HRM) in humanitarian operations. The main findings reveal that: (i) HRM impacts the ability of humanitarian organizations to adequately prevent, prepare for and respond to disasters; (ii) training programs for aid personnel are a vital aspect of humanitarian responsiveness; (iii) humanitarian operations require a workforce with a variety of soft and hard skills; (iv) lack of trained staff is one of the main challenges in this field; and (v) building relationships and strengthening networks can enlarge the human resource pool available. Therefore, the findings of this study and its proposed research agenda have implications for both theory and practice. In terms of theory, this work provides seven recommendations, representing opportunities for scholars to advance this body of knowledge. For humanitarian practitioners, this paper offers insightful lessons to guide them in the management of human resources in humanitarian operations.

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Section: Results and Recommendationsmentioning

confidence: 99%

Section: Results and Recommendationsmentioning

confidence: 99%

Section: Results and Recommendationsmentioning

confidence: 99%

See 1 more Smart Citation

The human side of humanitarian supply chains: a research agenda and systematization framework

Fiorini

Jabbour

et al. 2021

Ann Oper Res

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“…SCM is responsible for stabilizing supply and demand throughout the value chain, which is considered one of the key elements of all organizations [ 1 , 3 ]. In other words, the SC includes whole components that are related together to meet customer needs [ 4 ]. Healthcare supply chain management (HSCM) is defined as a subset of SCM; however, healthcare SC is unlike the regular supply chain because of its high volume of complications, the exclusive substances, and their relevance to the lives of people [ 5 , 6 ].…”

Section: Introductionmentioning

confidence: 99%

Identifying resilience strategies for disruption management in the healthcare supply chain during COVID-19 by digital innovations: A systematic literature review

Arji

Ahmadi

Avazpoor

et al. 2023

Informatics in Medicine Unlocked

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“…The studies were mainly focused on the commercial supply chain. Despite having rising demand, there is lack of studies in DSCM context (Damoah, 2021) Moreover, all elements of commercial supply chain and disaster supply chain are not similar and humanitarian and DSCM has lately gain much attention (Banomyong et al, 2019;Botchie et al, 2021). Ergun et al (2007) and Whybark (2007) pointed out a few factors to be crucial for disaster occurrence such as rapid growth of population, human access into risky areas and (Damoah, 2021) changing climate patterns.…”

Section: Introductionmentioning

confidence: 99%

Sustainable disaster supply chain management for relief operations in Bangladesh

Tasnim

Hamid

Dwivedi

et al. 2022

JHLSCM

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PurposeNumber of disastrous events are rising globally, and it is important to manage the humanitarian supply chain management process to assist the disaster affected individuals in terms of relief operations. Effective relief operations can help to recover the materialistic loss due to any disaster. But there is a paucity of studies regarding this issue for developing countries. This study, hence, inspected the factors that affect the disaster supply chain management (DSCM) processes for relief operations in Bangladesh.Design/methodology/approachThis study examined the factors affecting relief operations through a qualitative analysis. This study used thematic analysis. Interviews were conducted with related supply chain individuals who were triangulated by data from related publications and blogs.FindingsThe study showed that sustainable DSCM for relief operations in Bangladesh require addressing few factors as organizational capabilities, warehousing locations and inventory management, infrastructure facility, coordination among partners, government and local authority support to create a transparent, efficient, effective and sustainable DSCM process for relief operations in Bangladesh. The system loopholes can be identified and rectified on the base of these factors.Research limitations/implicationsThe number of interview respondents was limited to twenty who were selected randomly from four organizations. To create a sustainable disaster supply chain management (SCM) for relief operations few factors were considered as predominant factors in Bangladesh context to generalize the developing country contexts and other factors were not considered. Therefore, for farther humanitarian research, the model of this study can be used for quantitative research and the hypotheses can be tested empirically to get more acute findings.Practical implicationsAs this study identifies the factors which can help to create a sustainable DSCM system for relief operations, hence practically, Bangladesh humanitarian SCM agencies will be beneficial from this study. They can easily recognize the factors need to be considered to create a sustainable DSCM process for relief operations.Originality/valueThis is a unique study carried out to examine the factors affecting DSCM process for relief operations in Bangladesh.

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From preparedness to coordination: operational excellence in post-disaster supply chain management in Africa

Cited by 15 publications

References 59 publications

The human side of humanitarian supply chains: a research agenda and systematization framework

The human side of humanitarian supply chains: a research agenda and systematization framework

Identifying resilience strategies for disruption management in the healthcare supply chain during COVID-19 by digital innovations: A systematic literature review

Sustainable disaster supply chain management for relief operations in Bangladesh

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