From owning to sharing: understanding the emergence of social sharing services

Abstract

Purpose The purpose of this paper is to identify the motivational factors that help shape user perceptions of and attitudes toward car-sharing services and develop a research model that integrates these factors with the technology acceptance model to explicate car sharing’s adoption pattern. Design/methodology/approach An online survey was administered to examine the role of proposed motivational factors for the adoption of wearable healthcare devices. Confirmatory factor analysis and structural equation modeling were conducted on collected data (n=638) to demonstrate the reliability and validity of the measurement and structural model. Findings Perceived reliability, compatibility, and enjoyment of car-sharing services as well as users’ innovative tendencies are positively associated with usage intention. However, users’ privacy concern and perceived cost of using the services are found to have no significant effects on the adoption of the services. Originality/value While the recent advent of mobile communication devices and services has increased access to social sharing-based platform services such as car sharing, this study provides a research framework that helps to understand how various psychological factors contribute to the adoption of a social-sharing service.

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“…Along with environmental benefits, carpoolers can benefit from shared travel costs, time savings from driving in high occupancy vehicle (HOV) lanes, decreased commuting stress, and, in certain situations, preferential parking and other incentives [9,13,14]. Additionally, carpooling services enable two or more unrelated individuals to share a trip or a portion of a trip, with passengers contributing to the driver's expenses [15,16]. Some non-profit carpooling programs are community-based initiatives (cooperatives) that broaden the scope of shared mobility beyond commercial models.…”

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“…Therefore, for them, using shared ride-hailing services has become as easy as using any other digital platform for shopping, bill payment and searching for information (Ahuja & Khazanchi, 2016). Hence, it is not surprising that although this factor is important, its effects is decreasing as people have becoming familiar with the technology (Kim et al, 2017;Sheppard & Vibert, 2019).…”

“…These benefits led to the perception of the usability of the sharing mobility amongst commuters. Furthermore, a direct and positive relationship has been found between the PU and users' behavioural intentions (Haldar & Goel, 2019;Kim, Choi, Kim, & Park, 2017;Roy, 2017) to use the sharing mobility space. Since shared ride-hailing is one form of sharing mobility, it is assumed that commuters' intention will be positively affected by its perceived usefulness.…”