From 9/11 through Katrina to Covid-19: crisis recovery campaigns for American destinations

Avraham, Eli

doi:10.1080/13683500.2020.1849052

Cited by 35 publications

(26 citation statements)

References 25 publications

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“…Further, destinations whose image had been damaged due to COVID-19 incidents and negative publicity need to formulate an image repair strategy by learning and reflecting on previous crises. However, there is limited research and knowledge within the destination marketing literature on how to repair destination image over the course of a pandemic ( Avraham, 2015 , Avraham, 2020 ) and how to re-develop and re-position destinations that used to have an over-tourism or large gathering image (e.g. crowded night food markets, Mediterranean resorts and/or cruise ship holidays/destinations).…”

Section: Analysis and Discussion Of The Findingsmentioning

confidence: 99%

A bibliometric review of research on COVID-19 and tourism: Reflections for moving forward

Utkarsh

Σιγάλα

2021

Tourism Management Perspectives

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Section: Analysis and Discussion Of The Findingsmentioning

confidence: 99%

A bibliometric review of research on COVID-19 and tourism: Reflections for moving forward

Utkarsh

Σιγάλα

2021

Tourism Management Perspectives

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“…While a significant amount of Tourism and Hospitality (T&H) research attention was given to disasters and crises, the previously generated practical and theoretical implications may be limited considering the magnitude of COVID-19 pandemic ( Avraham, 2020 ). In the COVID-19 era, the fundamental characteristics of hospitality, such as traveling and getting together, have become terms causing fear and stress ( Rivera, 2020 ).…”

Section: Introductionmentioning

confidence: 99%

Do you dare to travel to China? An examination of China's destination image amid the COVID-19

Atadil

2021

Tourism Management Perspectives

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The impact of COVID-19 on destination image is critical for international tourism recovery. This study is conducted focusing on China, the first epicenter of the COVID-19 pandemic, with mixed methods. Drawing on survey data collected from 500 US travelers, the study first examines China's destination image perceptions and travel intention. The results reveal that (1) US respondents have low travel intentions to China amid the pandemic; (2) Destination safety and security is the most influential image factor that leads to the low travel intentions to China. News media is proposed to have significant influence on China's image formation due to the COVID-19. A simple content analysis is conducted on CNN's news and China is found to be tied closely with COVID-19 and most news articles are emotionally negative. Those respondents who follow news outlet websites for COVID-19 view China more negatively and have lower travel intentions.

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“…During the pandemic period, destination image is dynamic in terms of geographical extent, in which the changing epidemic transmission and influence across territories may be different between countries according to the infection and recovery statistics, and between cities due to specific lockdown and social distancing policies. According to Li et al [ 52 ], image risk as one of the perceived risk dimensions may emerge to determine destination choice and evaluation [ 7 , 84 , 104 ], which is often triggered by media coverage [ 67 , 83 , 105 ]. In this COVID-19 pandemic, an essential area of investigation is the divergent effects of anti-pandemic policy implementation, projected image by governments, and communicated image by media of different territories on the changing perceived destination image of potential tourists, which is not comparable by the scale and impacts of all previous cases of epidemics [ 83 , 87 , 105 , 106 , 107 ].…”

Section: Discussionmentioning

confidence: 99%

“…First, tourism researchers have been providing more updated conceptual and empirical studies on tourist, industry, and destination responses to the impacts of COVID-19 (e.g., [ 50 , 52 , 67 , 68 , 69 , 70 , 71 , 72 ]). Compared with other epidemics, the COVID-19 pandemic has evoked panic among people worldwide, which leads to a proximate temporal distance to disease outbreak, close spatial distance, and strong hypotheticality of transmission and serious outcomes [ 52 ].…”

Section: Methodsmentioning

confidence: 99%

Developing a Conceptual Model for the Post-COVID-19 Pandemic Changing Tourism Risk Perception

Chan

2021

IJERPH

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The global coronavirus (COVID-19) pandemic has tremendously reshaped the tourism industry and destinations worldwide. Tourism destinations and the travel market require empirical research to support their post-pandemic strategies, especially in relation to the influences of changing perceptions of tourism risks, experience, and behavioural intention. This paper aims to propose a conceptual model and its hypotheses of the perceived tourism risks of natural and man-made disasters to explain the associations between the expected travel experience and ultimate travel behaviour. This paper provides a foundation for further empirical study based on a literature review and discussion. Several areas of theoretical development are identified for immediate research: (1) comparison of self-interpretation and understanding of multi-dimensional tourism risks of natural and man-made complexity in epidemics across a great variety of geographical and geo-political territories; (2) a complex web of influence to changing safety concerns and risk perception by information dissemination; (3) the effect of destination selection or hesitation in travel intention caused by changing destination image; and (4) local perception of the epidemic and health crisis. Destination authorities are recommended to (1) strengthen the preparedness and emergency responses of an effective disaster management process, (2) maintain the emotional solidarity of both tourists and local residents, and (3) mitigate multiple dimensions of the perceived risks, mainly associated with the health and psychological risks of those affected.

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From 9/11 through Katrina to Covid-19: crisis recovery campaigns for American destinations

Cited by 35 publications

References 25 publications

A bibliometric review of research on COVID-19 and tourism: Reflections for moving forward

A bibliometric review of research on COVID-19 and tourism: Reflections for moving forward

Do you dare to travel to China? An examination of China's destination image amid the COVID-19

Developing a Conceptual Model for the Post-COVID-19 Pandemic Changing Tourism Risk Perception

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