2010
DOI: 10.1016/j.ejor.2010.01.014
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Free trial or no free trial: Optimal software product design with network effects

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Cited by 161 publications
(89 citation statements)
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“…In these cases, the risk of demand cannibalisation for their paid products as a consequence of the introduction of a free version might be high, resulting in a significant price reduction for the paid product. More in general, some recent studies point out possible negative effects of free trial versions on the commercial product in presence of low product differentiation between them, e.g., when there are a few differences in terms of functionalities or the trial period is not sufficiently short (Bawa and Shoemaker, 2004;Smith and Telang, 2009;Cheng and Tang, 2010;Cheng and Liu, 2012). Therefore, it is important for developers to accurately design their free trial versions, reducing the degree of substitutability to a minimum.…”
Section: Trialability Effectmentioning
confidence: 99%
See 1 more Smart Citation
“…In these cases, the risk of demand cannibalisation for their paid products as a consequence of the introduction of a free version might be high, resulting in a significant price reduction for the paid product. More in general, some recent studies point out possible negative effects of free trial versions on the commercial product in presence of low product differentiation between them, e.g., when there are a few differences in terms of functionalities or the trial period is not sufficiently short (Bawa and Shoemaker, 2004;Smith and Telang, 2009;Cheng and Tang, 2010;Cheng and Liu, 2012). Therefore, it is important for developers to accurately design their free trial versions, reducing the degree of substitutability to a minimum.…”
Section: Trialability Effectmentioning
confidence: 99%
“…Both theoretical and empirical studies have examined the effects of using free trials or samples on variables, such as probability of purchase, price and profit, in case of physical goods (Scott and Yalch, 1980;Goering, 1985;Bawa and Shoemaker, 2004). More recently, some authors have investigated the effects of trialability in case of information goods (Gallaugher and Wang, 2002;Cheng and Tang, 2010;Cheng and Liu, 2012). Through a trial version users can test the product and resolve the uncertainty about its real value to them.…”
Section: Trialability Effectmentioning
confidence: 99%
“…According to [7], the network effect is determined by two factors, namely, its intensity and the user-installed base. We define the intensity of network effect as and use the Bass model to express the user-installed base as shown in (1).…”
Section: Consumers' Utility Given Thatmentioning
confidence: 99%
“…As another important feature, an app's value is determined not only by its inherent value but also by the network effect of the products. When influenced by a positive network effect, the value of an app to each user increases along with the size of the installed base [6,7]. Therefore, if app providers take products' consumer value into account, then the consumers' perceived value and network effect are two key factors that impact the launch timing decision of the provider.…”
Section: Introductionmentioning
confidence: 99%
“…The previous studies only addressed a very simple model, which has one side supplier and other side customer (Eisenmann et al 2006, Rochet and Tirole 2006, Hagiu 2009, Cheng and Tang 2010. However, recently some case has experience a more complicated situation over that platform-based market.…”
Section: Introductionmentioning
confidence: 99%