During 2013, the Performing Arts Library at Kent State University conducted a survey with graduate students in the School of Music's online Master of Music in Music Education program. Eighty-tworespondents answered questions about their awareness and use of library services, non-library resources, and desired means of obtaining help, as well as their opinions about the most important services University Libraries offer. The results afforded insights into the needs, preferences, and information-seeking behaviors of students in an online program, and have informed the library's approach in revising its supporting materials for the distance education program.KEYWORDS libraries and distance education, needs assessment, service delivery, information-seeking behavior, help-seeking behavior, academic library As more music classes and entire programs are converted to online formats, an understanding of student preferences and information-seeking behaviors allows librarians to better meet their needs and expectations. Online enrollment, as a percent of the total enrollment in U.S. colleges and universities, has increased from 9.6% in 2002 to 32% in 2011. 1 Sixty-nine percent of chief academic leaders assert that online learning is crucial to their institution's long-term strategy. 2 207 208 Joe C. Clark course work requires resources from University Libraries. In order to better comprehend how the existing collaborations between librarians, program coordinators, and instructors were working, and to assess students' needs and preferences, the Performing Arts Library conducted a Web-based survey. Little data existed concerning students' perceptions of the library, how well their needs were being met, and their expectations and levels of satisfaction with library services. The survey results have informed library practice going forward, in addition to strengthening relationships between course instructors, Web support personnel, program coordinators, and librarians.