Florida's HR Reforms: Service First, Service Worst, or Something in Between?

Crowell, Elsie Bradwell; Guy, Mary E.

doi:10.1177/009102601003900102

Cited by 7 publications

(3 citation statements)

References 25 publications

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“…Although most literature on modern service civil service reform has assessed the effects of reform (see, for example, Bowman & West, 2006; Crowell & Guy, 2010; Goodman & French, 2011; Green, Forbis, Golden, Nelson, & Robinson, 2006; Nigro & Kellough, 2008; Williams & Bowman, 2007), including the impact of civil service reform on employee performance and morale, delivery of public service, citizen trust in government, and due process in employment issues, none of this research has focused on policing. Considering that certain civil service processes may function to maintain the status quo and impose barriers to diversity, there is cause to believe that civil service reform may serve to increase diversity in policing.…”

Section: Future Research On Civil Service and Police Diversitymentioning

confidence: 99%

Examining the Relationship Between Civil Service Commissions and Municipal Police Diversity

Kringen

2015

Criminal Justice Policy Review

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Despite the widely held goal of increasing diversity in policing, police organizations have struggled to diversify. Previous research highlights the role of civilian involvement in the process by illustrating the impact of mayors and city councils on diversity in police departments. This scholarship has overlooked the important role of municipal civil service commissions, which oversee public personnel policies and set hiring standards. Research has demonstrated that some of these hiring standards disproportionately impact minority applicants. As a result, civil service commissions may be a missing link in understanding how civilian oversight can promote or impede diversification in policing. This article presents an introduction to civil service commissions and processes and illustrates their potential impact on diversity in policing. Areas for future research are discussed.

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Section: Future Research On Civil Service and Police Diversitymentioning

confidence: 99%

Examining the Relationship Between Civil Service Commissions and Municipal Police Diversity

Kringen

2015

Criminal Justice Policy Review

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“…Besides these descriptive accounts of individual state reforms and the concomitant normative debate regarding their desirability, the bulk of the literature on radical service civil service reform has turned toward assessing the effects , both ethical and empirical, of these changes (Bowman and West ; Crowell and Guy ; Goodman and French ; Green et al ; Nigro and Kellough 2008; Williams and Bowman ). These studies examine, primarily through survey instruments, the effects that shifts toward decentralized HR systems have had on dependent variables such as government performance, service delivery, personnel morale, restrictions on employee due process rights, and even citizen trust in government.…”

Section: “Radical” Civil Service Reformmentioning

confidence: 99%

The Rise and Fall of Radical Civil Service Reform in the U.S. States

McGrath

2013

Public Administration Review

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Initiated by a 1996 Georgia statute, “radical” civil service reform quickly swept the United States. This article explains the wax and eventual wane of state efforts to increase the number of at‐will employees at the expense of the population of fully protected merit system employees. Using an event history approach to explain this policy diffusion with state‐level variables, the author shows that electoral competition and gubernatorial powers are the most significant determinants of this kind of policy diffusion. Whereas previous literature concluded that these reforms ceased spreading because the new programs were failing to create the promised governmental efficiency, this article argues that the institutional conditions for these human resource management policies have been less propitious in recent years. The article signifies an important contribution in that it brings civil service reform back into the scope of policy diffusion literature and identifies political insights into a perpetually important question.

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“…Neither scholars, nor practitioners, are certain about the long-term implications of the contemporary public management reforms on work related attitudes and behaviors of public managers in state government (Battaglio & Condrey, 2009; Hays & Sowa, 2006). The difficulty is the multidimensional nature of the reforms (Battaglio & Condrey, 2009; Bowman & West, 2007; Crowell & Guy, 2010; Park, 2012; Rubin, 2009; Selden et al, 2001). However, that multidimensional challenge can provide an opportunity to explore and identify the trends and the best practices in public management.…”

Section: Introductionmentioning

confidence: 99%

Exploring the Trust Question in the Midst of Public Management Reforms

Boateng

Cox

2016

Public Personnel Management

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This article explored the dynamics of interpersonal trust relationship between political appointees and career managers. Premised on the contemporary public management reforms at the state level, the article found a relatively limited level of interpersonal trust from the perspectives of career managers, and that correlated positively with managerial variables such as flexibility of discretion, participatory management, communication, and commitment. A simple regression analysis, complemented with qualitative data analysis, revealed that managerial variables such as flexibility of discretion, communication, and length of service have significant implications for a trustful relationship between political officeholders and career public managers, accounting for 52% of the variance in the regression model. Juxtaposing the states that have adopted radical civil service reforms and those with moderate reforms, the article found that career managers operating under the two models did not express significant difference in terms of interpersonal trust in their relationship with political appointees.

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Florida's HR Reforms: Service First, Service Worst, or Something in Between?

Cited by 7 publications

References 25 publications

Examining the Relationship Between Civil Service Commissions and Municipal Police Diversity

Examining the Relationship Between Civil Service Commissions and Municipal Police Diversity

The Rise and Fall of Radical Civil Service Reform in the U.S. States

Exploring the Trust Question in the Midst of Public Management Reforms

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