Fitting methods to paradigms: are ergonomics methods fit for systems thinking?

Systems scenarios: a tool for facilitating the socio-technical design of work systems

“…Moreover, amongst the tools that do exist, there remain challenges (Salmon, et al, 2016). For instance, work systems are complex ones, often dealing with 'wicked' problems, in which the problem itself is not always clear to stakeholders, let alone the solution (Rittel & Webber, 1973;Camillus, 2008).…”

“…It is well recognised that in complex work systems, such workarounds, improvisations and adaptations are associated with accidents and errors (e.g., Salmon et al, 2016;Dekker, 2011;Clegg, 2000).…”

“…Stanton et al, 2013;Waterson et al, 2015 andSalmon et al, 2016 (Checkland & Poulter, 2006) Approach to organizational/business process modelling for problemsolving using systems thinking ' system overview (visually presented) …”

Bridging the gap between ergonomics methods research and practice: Methodological Issues in Ergonomics Science Part II

“…Bridging the gap between ergonomics methods research and practice: Methodological Issues in Ergonomics Science Part II Ergonomics research and practice are underpinned by a suite of ergonomics methods that support the design or analysis of work and tools in relation to individuals, teams, organisations and even entire systems (Salmon, Walker, et al forthcoming;Stanton et al 2013). In a recent review of such methods, Stanton and colleagues identified well over 150 that cover important ergonomics concepts and issues ranging from human error, workload and situation awareness to interface design, accidents and system design (Stanton et al 2013).…”

“…In the first, editorial I questioned whether all is in fact well with the ergonomists toolkit, citing the increased complexity of ergonomics problems (Grote, Weyer, and Stanton 2014;Dekker, Hancock, and Wilkin 2013;Salmon, Walker, et al forthcoming;Woods and Dekker 2000) and the new and diverse methodological requirements brought about by continual theoretical advances. On top of this, I discussed a series of thorny issues that have long plagued ergonomics methods, including questions regarding their reliability and validity (Stanton 2016), their contribution to design (Read et al 2015a(Read et al , 2015b, their usability (Stanton 2014), and discrepancies between the methods used by researchers and practitioners (Underwood and Waterson 2014).…”