“…Despite earlier works on the theory of collective reputation (Tirole, 1996;Winfree and McCluskey, 2005;Fleckinger, 2007;Levin, 2009;Fishman, Simhon, Finkelshtain, and Yacouel, 2010), empirical studies remain scarce (Freedman, Kearney, and Lederman, 2012;Bai et al, 2016;Zhao, 2018;Bachmann, Ehrlich, Fan, and Ruzic, 2019). Exploiting a natural experiment, our results explicitly identify this important source of externality, and illustrate how it is mediated by various informational and market forces.…”