“…It was only with millennials' growing importance in the workplace and as consumers that technologies such as cloud services, open‐source software, AI, mobile devices, and apps have surged (Hill, 2018). The use of technologies for services such as mobile payments has ushered in growth for the economy and increased the poorest's financial inclusion and income (Lee, Morduch, Ravindran, Shonchoy, & Zaman, 2021; Siddiqui & Siddiqui, 2020). Within these technologies, AI offers continuous innovation for the improvement and potential replacement of human tasks and activities with a wide range of applications in finance, healthcare, manufacturing, retail, supply chain, logistics, and utilities (Ben‐Israel et al, 2020; Bredt, 2019; Dwivedi et al, 2019; Safdar, Banja, & Meltzer, 2020).…”