2021
DOI: 10.2139/ssrn.3840021
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Fintech For The Poor: Do Technological Failures Deter Financial Inclusion ?

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Cited by 4 publications
(2 citation statements)
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“…For instance, a social transfer programme in Kenya was unable to make mobile money payments between 2010 and 2012 due to network connectivity issues, despite the country being a frontrunner in mobile money adoption. Even in contexts where digitisation of social transfer payments is ubiquitous risks can continue to persist; for instance, 19 per cent of the cash withdrawals using a new biometrically enabled technology fail in India due to biometric failures (Balasubramanian et al 2018).…”
mentioning
confidence: 99%
“…For instance, a social transfer programme in Kenya was unable to make mobile money payments between 2010 and 2012 due to network connectivity issues, despite the country being a frontrunner in mobile money adoption. Even in contexts where digitisation of social transfer payments is ubiquitous risks can continue to persist; for instance, 19 per cent of the cash withdrawals using a new biometrically enabled technology fail in India due to biometric failures (Balasubramanian et al 2018).…”
mentioning
confidence: 99%
“…Low-income groups tend to prioritize products that enable them to improve their financial stability, make plans for long-term savings, and desire services that automatically adapt to their quickly changing circumstances (Balasubramanian et al, 2021).…”
Section: Ii34 Social and Environmental Impact Of Fintechsmentioning
confidence: 99%