“…Previous studies have shown that patients have to persuade their doctors that they have a real condition, that they need to be treated, and to have their symptoms recognized (Haugli, Strand, & Finset, 2004; Rodham, Rance, & Bleke, 2010), and they expect health professionals to show an interest in their disease (Escudero-Carretero et al, 2010). The public care patients we interviewed experienced the same need to have their symptoms recognized, with particular emphasis placed on their pain and their need for physical relief.…”