2015
DOI: 10.5334/ijic.1538
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Family members of older persons with multi-morbidity and their experiences of case managers in Sweden: an interpretive phenomenological approach

Abstract: Background: Family members of older persons (75+) with multi-morbidity are likely to benefit from utilising case management services performed by case managers. However, research has not yet explored their experiences of case managers.

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Cited by 7 publications
(7 citation statements)
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“…Our findings were similar to an early American survey where Malone Beach and colleagues (MaloneBeach et al, 1992) found caregivers' perceptions of case management to be an important aspect of the satisfaction of having a special relationship with a person who provided emotional care and navigated the caregivers through the system. A Swedish phenomenological study (Hjelm et al, 2015) found similar results when they explored the understanding of importance of case managers to family members of older persons. The sub-theme "Helps me feel secure -Experiencing a trusting relationship" deepened their understanding of relatives' perception of case managers as providing comfort and having good intentions in giving support (Hjelm et al, 2015).…”
Section: Discussionsupporting
confidence: 62%
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“…Our findings were similar to an early American survey where Malone Beach and colleagues (MaloneBeach et al, 1992) found caregivers' perceptions of case management to be an important aspect of the satisfaction of having a special relationship with a person who provided emotional care and navigated the caregivers through the system. A Swedish phenomenological study (Hjelm et al, 2015) found similar results when they explored the understanding of importance of case managers to family members of older persons. The sub-theme "Helps me feel secure -Experiencing a trusting relationship" deepened their understanding of relatives' perception of case managers as providing comfort and having good intentions in giving support (Hjelm et al, 2015).…”
Section: Discussionsupporting
confidence: 62%
“…A Swedish phenomenological study (Hjelm et al, 2015) found similar results when they explored the understanding of importance of case managers to family members of older persons. The sub-theme "Helps me feel secure -Experiencing a trusting relationship" deepened their understanding of relatives' perception of case managers as providing comfort and having good intentions in giving support (Hjelm et al, 2015). Feeling secure and having someone to turn to are considered important features of case management.…”
Section: Discussionsupporting
confidence: 62%
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“…It recognizes that our experiences are perceived and interpreted at an individual level [ 15 ], hence we felt it was an appropriate methodological approach for this study. IPA has been widely used within health care research to explore the experience of illness by patients and caregivers [ 16 , 17 ]. With increased emphasis on patient-reported experience measures and their recognized correlation with patient-reported outcomes [ 18 ], this methodological approach may gain further in popularity.…”
mentioning
confidence: 99%
“…(3) Case management : Case managers are trained healthcare professionals who are the main contact (and conduit of information) between a patient and involved providers,53 and most appropriate for multimorbidity management when there may be multiple and diverse providers involved in a patient’s care. When case managers are the primary contact,80 103 care is perceived by patients as continuous,78 79 coordinated79 and more individualised,9 80 and fosters the development of the skills and confidence patients need to self-manage their health 78…”
Section: Resultsmentioning
confidence: 99%