2019
DOI: 10.18382/jraam.v4i1.003
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Faktor-faktor yang memengaruhi keputusan pembelian Generasi Z pada kegiatan bisnis berbasis E-commerce

Abstract: Tanggal masuk 03-12-2019 The study aims to analyze the factors that influence the purchasing decisions of generation Z using multiple linear regression. The results showed that trust, information quality, purchase interest, and lifestyle had a positive effect on generation Z purchasing decisions, while service quality did not affect because most of them thought that service quality was not a significant factor. The selection of generation Z as respondents and the focus of research on the factors that influen… Show more

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Cited by 4 publications
(7 citation statements)
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“…Questions were presented on a Likert scale with points 1 = strongly disagree and 4 = strongly agree. The questionnaire used is the development of the questionnaire Saputra, Soewarno, and Isnalita (2019) and Paradita et al (2021).The number of respondents taken was 214 from the population of Generation Z in Surabaya. Respondents were selected using a purposive sampling technique with the criteria that the respondents use e-wallet and at the age of 15-25 years in the city of Surabaya.…”
Section: Methodsmentioning
confidence: 99%
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“…Questions were presented on a Likert scale with points 1 = strongly disagree and 4 = strongly agree. The questionnaire used is the development of the questionnaire Saputra, Soewarno, and Isnalita (2019) and Paradita et al (2021).The number of respondents taken was 214 from the population of Generation Z in Surabaya. Respondents were selected using a purposive sampling technique with the criteria that the respondents use e-wallet and at the age of 15-25 years in the city of Surabaya.…”
Section: Methodsmentioning
confidence: 99%
“…Generation Z is the generation who were born from 1996 to 2010 (Saputra et al, 2019;Suganda, 2018). In 2010, the population of generation Z, also known as the net generation, reached 68 million, doubled from the total population of generation X (Saputra, Soewarno, & Isnalita, 2019).…”
Section: Introductionmentioning
confidence: 99%
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“…Menurut (Muzdalifah & Ilmiah, 2020) dalam penelitiannya yang berjudul "Pengaruh Testimoni dan Daya Tarik Instagram Terhadap Keputusan Pembelian" bahwa faktor daya tarik dan testimoni merupakan faktor-faktor yang memengaruhi keputusan pembelian daring secara simultan. Penelitian dengan metode regresi linier berganda untuk melihat faktor-faktor yang memengaruhi keputusan pembelian generasi Z pada kegiatan bisnis berbasis e-commerce pernah dilakukan (Saputra et al, 2019) yang mengidentifikasi bahwa kepercayaan, kualitas informasi, minat beli, dan gaya hidup memiliki pengaruh positif dengan keputusan pembelian generasi Z, sementara kualitas layanan tidak memiliki pengaruh karena kebanyakan dari mereka berpikir bahwa kualitas layanan bukan merupakan faktor utama untuk membuat keputusan pembelian. Penelitian eksplanatori mengenai konsumsi rumah tangga yang dilihat dari faktor gaya hidup dan lingkungan serta kebijakan ekonomi makro pernah dilakukan (Oktavianti, 2017) yang menghasilkan model konsumsi dan kebijakan makro ekonomi daerah.…”
Section: Pendahuluanunclassified
“…Internet bukanlah suatu hal yang baru untuk orang-orang yang lahir pada generasi Z, karena mereka lahir dan besar di zaman yang perkembangan internetnya begitu pesat sehingga internet dapat dikatakan sudah menjadi bagian dari kehidupan sehari-hari mereka (I. A. G. Saputra et al, 2019).…”
Section: Pendahuluanunclassified