Factors That Influencing Adoption of Internet Banking in Malaysia

Massilamany, Mathavi; Nadarajan, Dineswary

doi:10.5539/ijbm.v12n3p126

Cited by 7 publications

(11 citation statements)

References 18 publications

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“…According to TPB, these determinants of behavioural intention are functions of an individual's salient beliefs. TPB has been supported by empirical studies on psychology-related studies (Kallanmarthodi & Vaithiyanathan, 2012;Massilamany & Nadarajan, 2017;Muniandy, 2006;Patel & Patel, 2018;Zabri & Mohammed, 2018) Details explanation on TPB construct is discussed further below.…”

Section: Literature Review 21 Theory Of Planned Behaviour (Tpb)mentioning

confidence: 92%

Factors Influencing the Investment Decision Behaviour Among Young Muslim Adults in Malaysia

Samsulbahri¹,

Ishak²,

Gazali³

et al. 2021

LBIBF

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The main objective of the study is to explore the factors influencing the investment decision behaviour among young Muslim adults in Malaysia, and in turn highlight gaps that exist in the academic literature on the variables. Particularly, the study employs the Theory of Planned Behaviour as the main framework with additional variables, namely financial literacy, herding behaviour, and perceived taqwa. This paper highlights the discussion on TPB factors and their relationship with investment decision behaviour among young Muslim adults. The outcome of this study shows that almost all variables are deemed to be associated with investment decision behaviour. This study provides a better understanding of young Muslim adults’ investment decision behaviour among academicians, regulators and practitioners. The paper extends the understanding of TPB to newly emerging contexts such as financial literacy, herding behaviour, and perceived taqwa in understanding factors influencing the investment decision behaviour among young Muslim adults.

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Section: Literature Review 21 Theory Of Planned Behaviour (Tpb)mentioning

confidence: 92%

Factors Influencing the Investment Decision Behaviour Among Young Muslim Adults in Malaysia

Samsulbahri¹,

Ishak²,

Gazali³

et al. 2021

LBIBF

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“…The study offers numerous theoretical contributions. The studies related to GBAP are is in the early phase and mainly the studies related to G-banking have examined the antecedents of G-banking adoption (Rehman et al, 2021;Arumugam and Chirute, 2018;Iqbal et al, 2018). Some of the studies related to G-banking have just discussed the challenges and the advantages of G-banking adoption and hence were conceptual in nature (Sharma and Choubey, 2021).…”

Section: Managerial and Theoretical Contributionmentioning

confidence: 99%

“…Studies related to G-banking were mainly considered the antecedents of G-banking adoption (Rehman et al, 2021;Rifat et al, 2016;Tu and Dung, 2017;Arumugam and Chirute, 2018;Balo and Hossain, 2018;Iqbal et al, 2018) and challenges and benefits of G-banking (Islam, 2018;Qureshi and Hussain, 2020;Sharma and Choubey, 2022). However, a lack of studies addresses the outcomes of G-banking adoption practices (GBAP) (Zhang et al, 2022).…”

Section: Introductionmentioning

confidence: 99%

Green banking adoption practices: improving environmental, financial, and operational performance

Aslam

Jawaid

2022

IJOES

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Purpose The increased concerns for the environment have led organizations, businesses and nations to act environmentally friendly. This has also pressurized the banking sector to adopt green practices. However, there is a dearth of studies related to green banking (G-banking) adoption practices (GBAP) on banking performance. Hence, by considering the resource-based view theory, this study aims to examine the impact of GBAP on banking performance, i.e. financial, operational and environmental performance. Design/methodology/approach The data was acquired from banking personnel in Pakistan using a five-point Likert scale questionnaire and a non-probability purposive selection technique. In total, 400 responses were gathered, on which data screening was performed to detect and delete outliers. On a useful sample of 360, partial least square-structural equation modeling was used to validate the hypotheses. Findings The findings revealed that GBAP positively affects the environmental, operational and financial performance of the banks. The findings further revealed that GBAP largely affects environmental performance followed by operational performance and financial performance, respectively. Practical implications The study findings offer various insights to the policymakers and the banking sector to better implement G-banking practices in improving banking performance. Originality/value To the best of the authors’ knowledge, this is one of the first studies to look at the effect of GBAP on key performance outcomes, i.e. financial and operational performance. This study also verifies the use of resource-based perspective theory in the context of G-banking.

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“…Keamanan merupakan salah satu faktor kunci yang dapat mengubah persepsi pelanggan terhadap penggunaan layanan online banking. Persepsi pelanggan potensial terhadap keamanan teknologi tersebut adalah tidak terjadi kekeliruan atau kesalahan teknis pada saat penyelesaian transaksi perbankan (Massilamany & Nadarajan 2017). Keamanan diartikan tidak ada kecurangan atau gangguan akses terhadap rekening pengguna layanan internet banking (Clemes et al 2012).…”

Section: Keamanan Yang Dirasakan (Perceived Security)unclassified

“…Penelitian empiris secara khusus menguji keamanan dari website layanan online (internet) banking, menyatakan bahwa keamanan website berpengaruh positif signifikan terhadap penggunaan layanan internet banking (Chandio et al 2017). Faktor keamanan yang dirasakan berkaitan dengan transaksi perbankan berpengaruh secara positif terhadap penggunaan layanan internet banking (Massilamany & Nadarajan 2017;Mukhtar 2015;Susanto et al 2013). Penelitian terhadap layanan mobile banking juga mengungkapkan hal yang sama terhadap keamanan transaksi perbankan (Maditinos et al 2013 Pengukuran outer dan iner model menggunakan Warp PLS 6.0.…”

Section: Keamanan Yang Dirasakan (Perceived Security)unclassified

Motivasi Penggunaan Layanan Internet Banking dan Hubungannya dengan Perbedaan Gender

Sihotang

Sekarsari

2018

JURNAL MANAJEMEN DAN KEWIRAUSAHAAN

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This study aims to describe and analyze the motivations of using internet banking with gender as the moderation to representation the consumer behavior which can provide design of marketing strategies based on customers' desires and needs. The sampling techniques are a purposive and a snowball sampling with 250 respondents in Surabaya. The result shows that perceived of usefulness, perceived ease of use, perceived of security and bank initiatives are motivations that encourage using the internet banking service. However, gender as the moderation does not influence to all these factors in using internet banking services.

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Factors That Influencing Adoption of Internet Banking in Malaysia

Cited by 7 publications

References 18 publications

Factors Influencing the Investment Decision Behaviour Among Young Muslim Adults in Malaysia

Factors Influencing the Investment Decision Behaviour Among Young Muslim Adults in Malaysia

Green banking adoption practices: improving environmental, financial, and operational performance

Motivasi Penggunaan Layanan Internet Banking dan Hubungannya dengan Perbedaan Gender

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