Factors of Local E-Government Development in Poland: The Case of the Poznań Agglomeration

Abstract

This paper seeks to analyse factors of e-government development at the local government level in Poland. The analysis proceeded in three stages. In the first, a survey of the literature on the subject was made and a model of factors of e-government development was constructed. In the second, the factors distinguished were operationalised: indicators representing them were constructed. The third stage involved an empirical verification of the model using partial correlation and multiple regression methods; significant factors of e-government development were distinguished at the local government level. The analysis was conducted for a group of 18 communes making up the Poznań agglomeration. It was demonstrated that significant factors of local e-government development in Poland included the level of socio-economic development, inhabitants' access to ICT, their attitudes and skills, the size of administrative units, attitudes of local authorities and leaders, a vision and a strategy of e-government development, human resources in offices, and the financial situation of a commune.

An Investigation of the E-Services Quality provided by Kuwait Government Portal

“…The study found that the more citizens feel the benefits of using the service electronically, the easier it is to use and achieve advantages compared to the traditional methods of obtaining the service and the possibility of verifying and experimenting with it, and the more it is adopted in the use of these services. [11]Aimed to analyze the factors in the development of egovernment at the local government level in Poland. The approach usedwas analyzing a group of 18 municipalities.…”

“…It ensures transparency, fairness and credibility in service delivery. It also contributes to overcoming the temporal or geographical impediments to providing service to the citizens in the right place or at the right time [11].…”