Factors influencing users’ employment of mobile map services

Park, Eunil; Ohm, Jay Y.

doi:10.1016/j.tele.2013.07.002

Cited by 59 publications

(36 citation statements)

References 36 publications

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“…The four constructs of TAM, i.e., perceived ease of use of TA robots (four items), perceived usefulness of the robots (four items), attitudes toward the robots (three items), and IU for the robots (three items), were adopted from Kwon et al (2014), Davis (1989), and Davis et al (1989). The service quality of the robots, which had three items, was adapted from Park and Kim (2014), Lee and Chung (2009), Park and Ohm (2014), and Yang et al (2005). In addition, perceived enjoyment was an index of four items adapted from Koufaris (2003).…”

Section: Study Methodology 41 Data Collection and Survey Designmentioning

confidence: 99%

The adoption of teaching assistant robots: a technology acceptance model approach

Park

Kwon

2016

PROG

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.*Related content and download information correct at time of download. Purpose -Based on rapid improvements in telecommunications and wireless networks with extensive educational contents, numerous studies have been conducted to improve our educational success/attainment/environment. With this trend, the purpose of this paper is to investigate users' perceptions of teaching assistant (TA) robots and the possible motivations that impact the users' intention to use (IU) the robots. Design/methodology/approach -In light of the rapid development of and attempts at understanding interactions with social robots, including TA robots, this study uses structural equation modeling and confirmatory factor analysis. Findings -The results indicated that perceived usefulness was the most crucial factor determining the users' IU for TA robots. In addition, the relationships of the original technology acceptance model were confirmed. The study findings demonstrated the crucial importance of perceived enjoyment and service quality. Originality/value -Although the role of TA robots has gained user attention, few investigations have been conducted to explain how IU is formed. The current study can thus act as the foundation for exploring the acceptance process in the context of TA robots.

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Section: Study Methodology 41 Data Collection and Survey Designmentioning

confidence: 99%

The adoption of teaching assistant robots: a technology acceptance model approach

Park

Kwon

2016

PROG

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“…As many researchers in information systems (IS) have recognized the importance of intrinsic motivation, the flow state with technology and media is treated as a core performance goal of many information services (Jung et al 2009;Park and Ohm 2014). However, the flow theory has not been applied into streaming media device context yet because it is in the very early stage of diffusion.…”

Section: Flow Theorymentioning

confidence: 99%

Exploring user acceptance of streaming media devices: an extended perspective of flow theory

Yang

Lee

2017

Inf Syst E-Bus Manage

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Streaming media devices have recently become one of the innovative IT devices used to replace traditional smart TV sets. In order to examine user acceptance of streaming media device, this study proposes an extended research model based upon flow theory and investigates the relationship among flow, perceived usefulness, product-related characteristics (i.e., content quality, functionality, ease of use, portability), and a manufacturer-related characteristic (i.e., trust). Partial least square methodology was employed to test the proposed model and corresponding hypotheses on data collected from 305 survey samples. The results showed that flow and perceived usefulness, two mediating variables, has a significant influence on usage intention. Among the four antecedents reflecting productrelated attributes, content quality has the strongest effect on flow. Interestingly, functionality and ease of use affected only perceived usefulness in an indirect way through flow. Thus, flow mediates the effect of functionality and ease of use on perceived usefulness. This study discusses a number of implications and offers insights useful for both researchers and practitioners.

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“…In particular, the TAM is a well-defined model that attempts to explore the determinants of user acceptance of information systems and information technology [16]. For more than 20 years, the TAM has been applied and validated in research on various mobile products and applications, including mobile games [20], mobile cloud services [41], mobile shopping services [42], and mobile map services [19]. Considering that the TAM has been validated in both hedonic and utilitarian services, which comprise the functional majority of mobile services and products, it may be appropriate to consider it as one of the best-defined business models for explaining customer behavior of mobile services and products.…”

Section: Technology Acceptancementioning

confidence: 99%

Antecedents of Behavioral Intention to Use Mobile Telecommunication Services: Effects of Corporate Social Responsibility and Technology Acceptance

et al. 2015

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Abstract:The concepts of corporate social responsibility (CSR) and user experience have been identified as core determinants of the success of service providers. Accordingly, practitioners and researchers have investigated the effects of service providers' CSR and user experience on behavioral intention to use a particular service. Based on the importance of these concepts, the current study integrates subjective dimensions of CSR with the technology acceptance model (TAM) to explore whether the CSR efforts of mobile telecommunication services providers and the service acceptance of their customers have significant effects on behavioral intention to use a service. We apply structural equation modeling and find that two factors from the TAM (i.e., usefulness and ease of use) as well as economic, social, and environmental responsibility are significantly related to customer attitude and satisfaction. Moreover, our results show that there are significantly positive relationships between customer attitude and behavioral intention to use a service, as well as OPEN ACCESSSustainability 2015, 7 11346 between customer satisfaction and intention. Practical and theoretical implications along with notable limitations of the current study are presented.

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Factors influencing users’ employment of mobile map services

Cited by 59 publications

References 36 publications

The adoption of teaching assistant robots: a technology acceptance model approach

The adoption of teaching assistant robots: a technology acceptance model approach

Exploring user acceptance of streaming media devices: an extended perspective of flow theory

Antecedents of Behavioral Intention to Use Mobile Telecommunication Services: Effects of Corporate Social Responsibility and Technology Acceptance

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