2016
DOI: 10.1016/j.tele.2015.06.007
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Factors influencing SMEs website continuance intention in Malaysia

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Cited by 136 publications
(133 citation statements)
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“…In other words, the main reason for the weakness of ICT penetration in SMEs is the lack of awareness of SMEs about the potential of ICTs in improving excellence and competitiveness [6]. Awareness in this respect is a sufficient understanding of the strategic role that ICTs can provide in order to improve the channels of product / service marketing, customer relationships and product or service development [7] [8]. Based on the mentioned problems related to the low utilization of ICT at the SME level so in this study want to know exactly how far the readiness level of SMEs in receiving and using technology especially ICT.…”
Section: Introductionmentioning
confidence: 99%
“…In other words, the main reason for the weakness of ICT penetration in SMEs is the lack of awareness of SMEs about the potential of ICTs in improving excellence and competitiveness [6]. Awareness in this respect is a sufficient understanding of the strategic role that ICTs can provide in order to improve the channels of product / service marketing, customer relationships and product or service development [7] [8]. Based on the mentioned problems related to the low utilization of ICT at the SME level so in this study want to know exactly how far the readiness level of SMEs in receiving and using technology especially ICT.…”
Section: Introductionmentioning
confidence: 99%
“…Also Ramayah et al (2016) found relative advantage is a significant factor on website continuance intention in Malaysian SMEs, the researchers mentioned that the perceived relative advantage of having an online presence, the greater the website continuance intention is in SMEs. Sin et al (2016) mentioned that relative advantage of E-commerce is not only to increase sales, global market share, reduced costs, exploit new business prospects but also will improve relationships with dealers and companion.…”
Section: Discussionmentioning
confidence: 97%
“…Most of IS adoption researchers have shown that the relative advantage is positively related to the adoption decision. Ramayah et al (2016) mentioned that relative advantage has a significant effect on website continuance intention in Malaysian SMEs. Sin et al (2016) founded relative advantage influence towards implementation of e-commerce among SMEs.…”
Section: The Relationship Between Relative Advantage and E-commerce Cmentioning
confidence: 99%
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